Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Careers that Change Lives
A Field Service Calibration Technician provides calibration and repair of test and measurement equipment in manufacturing and laboratory environments supporting customers located within our Fargo ND Service Coverage area (300 miles).
Join us as a values-oriented team member, who believes in accountability to the customer, team and yourself by promoting timeliness, professional integrity, and customer service. Enjoy helping someone everyday and hearing Thank You.
Day in the Life
In this role, you will perform job functions an industry leading mobile laboratory, manufacturing production areas, and laboratory environments. Based out of our Walcott, ND facility, typical responsibilities:
Responsibilities may include the following and other duties may be assigned.
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are clear on your resume / application.
Nice to Have
About J&J Calibration Service Inc
Together, we can measure better. At J&J Calibration Service Inc, we are the mobile calibration leader providing innovation and efficiency to customer measurement and calibration programs for over twenty years.
As a core-values oriented company, our leadership team believes in their commitment to customers, vendors and you as a team member.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is also required to interact with a computer, electronic devices and communicate with peers, co-workers and customers.
Related trades : Machinist, Mechanic, Electronic Technician, Quality Technician, HVAC or related service technician, Military PMEL/TMDE/GPETE, Metrologist, Calibration Technician, Maintenance Technician, Quality Inspector
Work Location:
Work Remotely
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 32 – 45 per week
Benefits:
Schedule:
Education:
Ability to Commute:
Work Location: Multiple locations