Fraud Detection Associate jobs in Iowa
Fraud Detection Associate monitors account activity to detect possible customer fraud. Performs analysis to identify possible front-end and/or back-end fraud. Being a Fraud Detection Associate identifies areas for increased security procedures and reports to fraud prevention associates. May contact customers to verify or explain unusual account activity. Additionally, Fraud Detection Associate requires a high school diploma. Typically reports to a supervisor or manager. The Fraud Detection Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Fraud Detection Associate jobs
Fraud Detection Agent - In Office - West Des Moines, IA
- CU Cooperative Systems, Inc.
-
Des Moines, IA
FULL_TIME
- THE OPPORTUNITY: We are seeking a talented Fraud Detection Agent I to assist cardholders by verifying activity on their debit or credit card while identifying and reporting potential fraud trends and patterns to minimize potential losses. In addition the Fraud Detection Agent I will be accountable for meeting performance targets and necessary requirements for agent advancement via career path. ***This position is in office only including one weekend day. On January 2, 2024, Co-op Solutions and PSCU became a single entity – combining two talented teams with the same mission – both built on the foundation of the “people helping people” credit union philosophy. Our employees are our greatest asset and together, we are better positioned to innovate leading-edge technologies, deliver differentiated value to our clients and support career development opportunities for our employees. It’s an exciting and pivotal point in both legacy companies’ journeys! WHAT YOU CAN LOOK FORWARD TO: Takes incoming calls from members to verify transactions. Navigates tools and resources to properly address member inquiries. Maintains high level of service with members and meets performance targets. Maintains composure and demonstrate a calm, professional position while adapting to difficult situations. Develops and maintains productive working relationships with team members. Promotes and maintains a positive, professional image of PSCU/Co-ops Contact Centers. Participates in product and procedure training in classroom, on the job training, and reviews all available manuals and resources to acquire and increase product knowledge. Regular and reliable attendance. Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks. Actively supports our PSCU/Co-op culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. WHAT YOU’LL NEED TO SUCCEED: Knowledge of the Fiserv and/or FIS applications. Knowledge of Phone System (Finesse and Calabrio). Strong interpersonal communication skills. Strong problem solving skills. Ability to identify fraud patterns. Ability to resolve complex issues with limited supervision. Detail Oriented. Strong time management skills. REQUIRED EDUCATION and EXPERIENCE: High school diploma or equivalent 1-2 years of Customer Service experience in an office or contact center environment. #Joinourteam THE PERKS Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays. Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements. 401K with generous company match. Tuition reimbursement. Engagement Resource Groups - Women in Tech, Pride Alliance, Black Financial Technology Professionals, Veterans, and more to come. With more than 35 years of industry leadership, Co-op Solutions is the largest, most comprehensive credit union service organization in the nation. Co-op serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. Co-op serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech. The Perks Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays. Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements. 401K with generous company match. Tuition reimbursement.
- 24 Days Ago
Front Desk Representative
- Associate Hotel Service Corp.
-
Des Moines, IA
FULL_TIME
- Job Summary:We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a posit...
- 1 Month Ago
Fraud Investigator
- QCR Holdings, Inc.
-
Davenport, IA
FULL_TIME
- QCR Holdings is looking for a Fraud Investigator to join our Fraud team! The Fraud Investigator reviews fraud alerts and investigates suspicious or unusual activity to determine action required to pre...
- 1 Month Ago
Detection Dog Handlers
- Western EcoSystems Technology, Inc. (WEST)
-
Des Moines, IA
FULL_TIME
- Job Title Detection Dog Handlers Salary $23.00-$27.00 Job Classification Hourly Location IA US (Primary)IL USIN US Job Type Temporary # of Hires Needed 9 Job Description Western EcoSystems Technology,...
- 24 Days Ago
Detection Dog Handlers
- west-inc
-
IA US (Primary)IL USIN US, IA
TEMPORARY
- Job Title Detection Dog Handlers Salary $23.00-$27.00 Job Classification Hourly Location IA US (Primary)IL USIN US Job Type Temporary # of Hires Needed 9 Job Description Western EcoSystems Technology,...
- 1 Month Ago
Fraud & Claims Operations Representative
- TalentBridge
-
Des Moines, IA
FULL_TIME
- Job Type: Contract to HireAfter Training Schedule:(After 90-days Hyrbrid one week in the office, one week from home) 2:00pm-11:00pm CST Tue-Sat. Sun & Mon are off days. 2:00pm-11:00pm CST Sun-Thu. Fri...
- 10 Days Ago
Fraud Detection Associate jobs at Popular Companies
Brand Associate
- Product Connections
-
Midlothian, VA
- Job Posting: Overview Supplemental Income – Paid Weekly Part Time - Flexible Schedule Fun Work Environment Career Growth...
- 6/11/2024 12:00:00 AM
Brand Associate
- Product Connections
-
Orange, VA
- Job Posting: Overview Supplemental Income – Paid Weekly Part Time - Flexible Schedule Fun Work Environment Career Growth...
- 6/11/2024 12:00:00 AM
Warehouse Associate
- Autozone
-
Danville, IL
- Warehouse Associate - Join our Energetic Team at AutoZone! Are you looking for a fast-paced, physical job that keeps you...
- 6/11/2024 12:00:00 AM
Brand Associate
- Product Connections
-
Pell City, AL
- Job Posting: Overview Supplemental Income – Paid Weekly Part Time - Flexible Schedule Fun Work Environment Career Growth...
- 6/11/2024 12:00:00 AM
Associate Assembler
- GE Aviation
-
Clearwater, FL
- Job Description Summary Clearwater Products …think navigation and guidance systems. As an Associate Assembler you will b...
- 6/11/2024 12:00:00 AM
Fulfillment Associate
- Manpower
-
Eau Claire, WI
- Fulfillment Assembler- $14-$22.50 per hour We are building the bench for our client in Eau Claire, WI who is looking for...
- 6/11/2024 12:00:00 AM
Senior Terminal Associate
- Heidelberg Materials US, Inc.
-
Rochester, NY
- AutoReqId: 19578BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $49,090.00 Maximum Pay Rate: $61,982.50 Department: ...
- 6/10/2024 12:00:00 AM
Program Associate
- NYU Langone Health
-
New York, NY
- NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of...
- 6/9/2024 12:00:00 AM
About Iowa
Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north.
In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Detection Associate jobs
$34,055 to $46,139
Most Popular Cities in Iowa for Fraud Detection Associate Jobs
What does a Fraud Detection Associate do?
Fraud Detection Associate in Lowell, MA
One of the jobs that are highly recognized in the public is a fraud detection associate.
January 16, 2020
Fraud Detection Associate in Lompoc, CA
They analyze all angles of people’s activity to determine if there is really the presence of fraud, either from the back end or front end of a specific activity.
December 31, 2019
Fraud Detection Associate in Springfield, OH
They are the ones responsible for monitoring any activity, done by the customers, to determine the presence of the customer’s fraud.
February 09, 2020