Fraud Investigation Manager jobs in Iowa
Fraud Investigation Manager manages the operations of the fraud investigations department. Develops policies and procedures to prevent fraud activities and to recover any incurred losses. Being a Fraud Investigation Manager identifies the weakness of current control process and recommends enhancements. Collaborates investigation with appropriate business partners and local, state and federal authorities. Additionally, Fraud Investigation Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Fraud Investigation Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Fraud Investigation Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Fraud Investigation Manager jobs
Manager, Fraud Operations
- SHAZAM
-
Des Moines, IA
FULL_TIME
-
SHAZAM recognizes that community financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.
And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions.
What we’re looking for:
SHAZAM is looking for a Manager, Fraud Operations to join our team. In this position, you’ll support a 24/7/365 fraud operations business for financial institutions all across the country. You will collaborate with other managers to increase operational effectiveness, meet departmental service expectations, and exceed quality of work goals. This is a 12pm-9pm 2nd shift opening, with weekend coverage as needed.
What you'll do:- Identify, communicate, and mitigate risks which might impact our clients, or SHAZAM.
- Ensure fraud operations processes meet established guidelines, department deliverables, and quality expectations.
- Oversee contact center performance, resource allocation, and reporting.
- Collaborate on customer facing guides, forms, and client operational communications.
- Proactively support clients by facilitating meetings regarding exception and operational questions. Handle client escalations to resolution.
- Collaborate with cross-functional management teams, other department managers, and leaders.
- Partner effectively with SHAZAM support resources on for quality verification, compliance, and corporate training.
- Manage employee staffing lifecycle by recruiting, interviewing, hiring, staff retention, and performance management.
- Short- and long-term employee growth and development.
- Facilitate effective and collaborative team communications.
- Develop comprehensive training programs and supporting documentation.
- Coordinate comprehensive procedural and system documentation.
- Participate in the SHAZAM Enterprise Project Management lifecycle.
- Monitor and participate in external/internal audits and business continuation/disaster recovery planning.
What you need:- Experience with retail banking, banking back office, compliance, or regulatory guidelines.
- Professional demeanor, solid networking expertise, and relationship building.
- Demonstrated experience resolving sensitive client issues.
- Experience in leading and managing a diverse team, their success, and ability to do so in a hybrid staffed environment.
- Proficient in MS Office applications, specifically Word, Excel, and PowerPoint.
- Proven operational planning skills in forecasting, capacity planning and resource allocation strategies.
What’s in it for you:- Supportive, collaborative, inclusive, and diverse workforce.
- Career learning, development, and growth opportunities.
- Culture of respect and dignity, teamwork, honesty, and integrity.
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Excellent benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance
- Professional Certification Bonus program
Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you require sponsorship for work authorization now or in the future, we cannot consider your application at this time. - 1 Month Ago
Area Manager
- Area Manager
-
Des Moines, IA
FULL_TIME
- At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
- 3 Days Ago
Fraud Investigator
- QCR Holdings, Inc.
-
Davenport, IA
FULL_TIME
- QCR Holdings is looking for a Fraud Investigator to join our Fraud team! The Fraud Investigator reviews fraud alerts and investigates suspicious or unusual activity to determine action required to pre...
- 1 Month Ago
Special Agent
- Federal Bureau of Investigation (FBI)
-
Des Moines, IA
FULL_TIME
- JOB DESCRIPTIONWhether the day’s work entails conducting surveillance, identifying leads, interviewing suspects or advising on national security, our work is far more than a typical 9 to 5. Because ou...
- 6 Days Ago
Fraud & Claims Operations Representative
- TalentBridge
-
Des Moines, IA
FULL_TIME
- Job Type: Contract to HireAfter Training Schedule:(After 90-days Hyrbrid one week in the office, one week from home) 2:00pm-11:00pm CST Tue-Sat. Sun & Mon are off days. 2:00pm-11:00pm CST Sun-Thu. Fri...
- 10 Days Ago
Fraud Rules Analyst
- SHAZAM
-
Des Moines, IA
FULL_TIME
- SHAZAM recognizes that community financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers pro...
- 1 Month Ago
Fraud Investigation Manager jobs at Popular Companies
Fraud Investigator
- BM Technologies, Inc. (BMTX) f/k/a BankMobile
-
Malvern, PA
- Job Title: Fraud Investigator Reporting to: Fraud Investigations Manager About The Role The Fraud Investigator is respon...
- 6/11/2024 12:00:00 AM
Human Resources Investigation Manager
- Securitas Inc.
-
Seattle, WA
- HR Investigations Manager - Full Time Location: Seattle, WA Rate: $77,812.80/YR Hours: Monday - Friday 8:00am to 5:00pm ...
- 6/11/2024 12:00:00 AM
Senior Vice President, Security Investigations Manager
- BNY Mellon
-
Pittsburgh, PA
- BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. ...
- 6/10/2024 12:00:00 AM
Compliance and Ethics Manager (Investigations)
- Thomas Brooke International
-
Medina, OH
- The Opportunity Fortune manufacturing company with strong history of that are the foundation of its Compliance program. ...
- 6/10/2024 12:00:00 AM
Analyst, Fraud Investigations (Flexpay)
- Upgrade
-
Phoenix, AZ
- Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to ev...
- 6/8/2024 12:00:00 AM
Pharmacy Manager, Investigational Pharmacy
- NYU Langone Health
-
New York, NY
- NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in c...
- 6/8/2024 12:00:00 AM
Fraud Investigations Manager
- CIBC
-
Chicago, IL
- Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedi...
- 6/7/2024 12:00:00 AM
REPOST CWS Case Manager - Investigations / 61129360
- State of South Carolina
-
Columbia, SC
- Salary: $31,561.00 - $58,393.00 Annually Location : York County, SC Job Type: FTE - Full-Time Job Number: 163578 Agency:...
- 6/7/2024 12:00:00 AM
About Iowa
Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north.
In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Investigation Manager jobs
$114,094 to $133,057
Most Popular Cities in Iowa for Fraud Investigation Manager Jobs
What does a Fraud Investigation Manager do?
Fraud Investigation Manager in Springfield, MA
But a fraud investigation is still a workplace investigation.
January 02, 2020
Fraud Investigation Manager in Madison, WI
Conduct better fraud investigations with logical workflow rules that keep investigations on track and ensure nothing falls through the cracks.
February 08, 2020
A fraud investigation determines whether some scam has occurred and gathers evidence both to prove improper conduct and identify weaknesses in internal controls.
February 06, 2020
Fraud Investigation Manager in Virginia Beach, VA
You will be an integral member of a team of investigators, analysts and specialists conducting complex investigations of fraud activity.
December 06, 2019