Fraud Prevention Associate jobs in California
Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Fraud Prevention Associate jobs
Program Manager, Fraud Prevention
- Step
-
Palo Alto, CA
FULL_TIME
-
Gen Z is the generation of the side hustle. 💪🏻 They're creators. 👩🎤 They're freelancers. 🧑💻 They're investors. 👩💼 And they're not afraid to take on challenges, especially when it comes to their finances - and we're here for it.
Step is a next-generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We're on a mission to improve the financial future of the next generation by empowering teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.
Teens and families love our product. We eclipsed 1 million customers in just four months after launch and have now crossed 4 million customers. If you're looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!
The Role
As a Fraud Prevention Program Manager, you will play a key role in driving strategic initiatives related to the onboarding flow. This role will be focused on managing and maintaining a robust KYC program. You will develop deep expertise on the processes and be responsible for driving continuous improvement of our onboarding flow. Through data-driven insights, you will develop recommendations for workflow improvements and new logic implementation to ensure the program's adherence to predefined goals and metrics. The goal is to create a robust KYC program that can accurately identify good applicants while simultaneously preventing bad actors from entering our ecosystem. You will operationalize these recommendations through strong project management in partnership with Product, Risk, Data and others.
Responsibilities- Develop, manage, and iterate on the onboarding process to balance KYC and fraud
- Support the Head of Risk by scoping problem statements, building project plans, and executing ideas to drive improvement and adherence to key metrics
- Leverage data to synthesize recommendations and share with various management teams and other key stakeholders to drive a collaborative culture within the organization
- Define and own relevant quarterly OKRs, KPIs, and program initiatives
- Gain other organizations' support for your projects; influence other organization's roadmaps to deliver member and agent experience improvements
- Own and maintain support process documentation (e.g., Onboarding lifecycle, knowledge base library, standard operating procedures). Develop and maintain quality control documentation and reports for Risk Ops
- Support launch readiness efforts for new products / features; work closely with cross-functional stakeholders to ensure operational readiness; provide impact analysis on the risk projects and advocate for improvements
- Help build out a cohesive quality control program for our KYC procedures and establish standardized policies and procedures for quality control
- Advise on emerging risk vectors and devise strategies on how to manage risk exposure
- 5 years experience in fraud prevention, fraud and KYC strategy, and onboarding risk
- 3 years experience in business operations, program operations, program management, business consulting, finance, or similar analytical roles
- Has excellent written and verbal communication skills to establish productive working relationships with staff and management at all levels
- Deep understanding of fraud typologies and high risk signals to build fraud mitigation engines
- Ability to leverage data to inform and support critical decisions; candidates will have foundational SQL and data visualization experience using tools like Looker, Tableau, or Microsoft Power BI
- Demonstrate ability to work in a complex organization to determine business and customer needs and to prioritize competing priorities
- Experience working with cross-functional teams such as product managers, data analysts, operations analysts in building operations processes and systems
- Deep experience in process management, continuous improvement, and process implementations that scale
- Ability to effectively identify, prioritize, and handle multiple work streams simultaneously in a dynamic and rapidly-changing environment
- Highly motivated self-starter with a desire to grow and learn
- Have a strong understanding of Risk and onboarding operational processes
- Be comfortable with decision making in a fast paced, ambiguous environment, while demonstrating curiosity and growth mindset
- Base pay salary range is $95,000-$135,000 USD and stock in early stage startup
- Starting salary will be determined by a variety of factors including job-related skills, experience, qualifications, work location, and market conditions.
- Competitive salary based on experience, with full medical and dental benefits 💸
- High potential for growth 📈
- Stock in an early-stage startup 🤩
- Flexible WFH and vacation policy 🏝
- Paid parental Leave 🐣
- Employee referral program 👯♀️👯
- 401K plan 💪🏻
- 1 Day Ago
Data Scientist - Fraud Detection
- Fraud Detection - DataVisor
-
Mountain View, CA
FULL_TIME
- DataVisor is a next generation security company that utilizes industry leading unsupervised machine learning to detect fraudulent activity for financial transactions, mobile user acquisition, social n...
- 18 Days Ago
Sr. Anti-Fraud and Payment Risk Prevention Analyst
- Snaplii
-
Newark, CA
FULL_TIME
- About Snaplii Snaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including s...
- 22 Days Ago
Associate Teacher
- Child Abuse Prevention Council
-
Stockton, CA
FULL_TIME
- Put your teaching & business skills to work in a way that makes a measurable difference in the lives of children, youth & families in our community. This position is part of the CAPC's Early Childhood...
- 25 Days Ago
Sr. Anti-Fraud and Payment Risk Prevention Analyst -- Remote | WFH
- Get It Recruit - Finance
-
Newark, CA
FULL_TIME
- About UsWe are a leading Digital Wallet platform dedicated to transforming the way Users and Merchants interact for enhanced communication efficiency. Our platform offers an array of value-added featu...
- 6 Days Ago
Associate Veterinarian
- EAST BAY SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
-
Oakland, CA
OTHER
- Job Details Job Location: Theodore B. Travers Family Veterinary Clinic - Oakland, CA Position Type: Full Time Salary Range: $130,000.00 - $150,000.00 Salary Job Category: Veterinary Services Descripti...
- 4 Days Ago
Fraud Prevention Associate jobs at Popular Companies
Fraud Investigator
- BM Technologies, Inc. (BMTX) f/k/a BankMobile
-
Malvern, PA
- Job Title: Fraud Investigator Reporting to: Fraud Investigations Manager About The Role The Fraud Investigator is respon...
- 6/11/2024 12:00:00 AM
Fraud Investigator
- Fidelity TalentSource LLC
-
Merrimack, NH
- Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are curre...
- 6/11/2024 12:00:00 AM
Financial Crimes/Fraud Investigation Specialist
- Dexian
-
Tempe, AZ
- Position: Financial Crimes/Fraud Investigation Specialist Location: Des Moines, Minneapolis, Phoenix, St. Louis, Tempe, ...
- 6/10/2024 12:00:00 AM
Fraud Investigator
- Umpqua Bank
-
Lake Oswego, OR
- Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking ser...
- 6/10/2024 12:00:00 AM
Fraud Investigator
- Umpqua Bank
-
San Diego, CA
- Corporate Risk Lake Oswego,Oregon NA,CA Tacoma,Washington NA,Washington Description About Us: Umpqua Bank is headquarter...
- 6/10/2024 12:00:00 AM
Fraud Investigator
- eTeam
-
Tempe, AZ
- Job Title: Fraud Analyst Location: Tempe, AZ 85288 (Onsite) Duration: 5+ Months Possibility of extension Pay rate: $25 h...
- 6/9/2024 12:00:00 AM
Fraud Investigator
- Fidelity TalentSource LLC
-
Merrimack, NH
- Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are curre...
- 6/8/2024 12:00:00 AM
Fraud Investigations Manager
- CIBC
-
Chicago, IL
- Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedi...
- 6/7/2024 12:00:00 AM
About California
California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Associate jobs
$45,817 to $58,721
Most Popular Cities in California for Fraud Prevention Associate Jobs
What does a Fraud Prevention Associate do?
Fraud Prevention Associate in Great Falls, MT
In an effort to protect our clients' assets, provide a safe and secure banking environment, and to minimize financial losses to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring and analyzing client activities in order to detect and curtail fraud.
December 04, 2019
Fraud Prevention Associate in Portsmouth, OH
The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy.
January 11, 2020