Fraud Prevention Associate jobs in Texas

Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Fraud & Loss Prevention Analyst I
  • Sunflower Bank, N.A.
  • Plano, TX FULL_TIME
  • Description

    Sunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Plano, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention Analyst I is responsible for interacting with customers, managing the intake process, conducting investigations, and coordinating with relevant internal teams. Additionally, the Fraud & Loss Prevention Analyst I ensures that appropriate fraud mitigation measures are performed while attempting to recover fraud losses.

    • Act as the primary contact for customers regarding inbound/outbound calls and email correspondence related to suspected fraudulent activity.
    • Conduct comprehensive intake interviews with customers and stakeholders to gather detailed information regarding the alleged fraudulent activities.
    • Comprehensively mitigate fraud related activities by ensuring all necessary steps are taken to investigate and address potential fraudulent incidents and execute appropriate recovery efforts as needed.
    • Accurately and consistently document and maintain detailed case files, ensuring all relevant information and evidence are properly recorded and organized.
    • Create and submit Questionable Activity Reports (QARs) for fraudulent transactions.
    • Utilize various fraud detection systems and reports to analyze transactional data, identify patterns, and assess potentially fraudulent activities.
    • Investigate and analyze suspicious transactions, including researching customer account history, reviewing transactional data, and verifying information through internal and external sources.
    • Collaborate closely with internal stakeholders, such as fraud prevention team, customer service, compliance, and legal departments, to gather additional information and coordinate investigations.
    • Communicate with customers regarding the status of their fraud investigations, providing updates and resolution timelines as appropriate.

    Education / Experience Preferred

    • Strong knowledge of fraud prevention techniques, investigation procedures, and regulatory compliance.
    • Strong knowledge of fraud prevention techniques, investigation procedures, and regulatory compliance preferred.
    • Familiarity with ACH, wire, check, Zelle, and debit card fraud investigation processes and protocols preferred.
    • Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify patterns or anomalies.
    • Capable of effectively managing disruptions and unexpected events during the workday.
    • Exceptional verbal and written communication skills, with the ability to effectively interact with customers and stakeholders via e-mail and telephone.
    • Detail-oriented with strong organizational and documentation skills.
    • Ability to work independently, manage multiple priorities, and meet deadlines.
    • Knowledge of and ability to use processes, tools, and techniques for detecting, addressing, and preventing fraud.
    • Professional certifications related to fraud prevention, such as Certified Fraud Examiner (CFE), are a plus.
    • Spanish bilingual preferred.
    • Ability to maintain confidentiality.

    Pay is dependent on knowledge, skills, abilities, experience and location.

    Sunflower Bank Benefits Employees Enjoy Outstanding Benefits, Including

    • 401(k) Plan with 6% Match
    • Health/Dental/Vision Insurance
    • Company-paid Life Insurance
    • Tuition Reimbursement
    • Fitness Reimbursement
    • Paid Time Off
    • Volunteer Leave
    • Paid Holidays
    • Plus many more employee perks & incentives!

    People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.

    If you qualify, apply online at www.sunflowerbank.com/careers.

    You’ve never worked anyplace like Sunflower Bank!

    EOE/AA: Minorities/Females/Disabled/Vets

    If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

    Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.
  • 1 Day Ago

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Fraud Prevention Specialist - Austin TX
  • Mindsource Inc
  • Austin, TX FULL_TIME
  • Job Details Job Title: Fraud Prevention Specialist Location: Austin TX Duration: 3 Months Rate: $26.64/hr on W2 with BenefitsHybrid M&F (in office Tue-Thur) Job Description:As a Fraud Prevention Speci...
  • 28 Days Ago

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Fraud & Loss Prevention Analyst I
  • Sunflower Bank NA
  • Austin, TX FULL_TIME
  • DescriptionSunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Austin, TX. The primary responsibility of this role is to conduct ...
  • 20 Days Ago

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Fraud & Loss Prevention Analyst I
  • Sunflower Bank NA
  • Houston, TX FULL_TIME
  • DescriptionSunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct...
  • 20 Days Ago

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Fraud & Loss Prevention Analyst I
  • Sunflower Bank NA
  • Plano, TX FULL_TIME
  • DescriptionSunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Plano, TX. The primary responsibility of this role is to conduct t...
  • 21 Days Ago

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Fraud Associate
  • BeatStars Inc.
  • Austin, TX FULL_TIME
  • About BeatStars Since 2008 BeatStars has been the pioneering and go-to online music marketplace to connect millions of recording artists and music producers worldwide. BeatStars is also the leading A&...
  • 13 Days Ago

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Fraud Investigator
  • BM Technologies, Inc. (BMTX) f/k/a BankMobile
  • Malvern, PA
  • Job Title: Fraud Investigator Reporting to: Fraud Investigations Manager About The Role The Fraud Investigator is respon...
  • 6/1/2024 12:00:00 AM

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Senior Fraud Investigator
  • Allied Universal
  • Baltimore, MD
  • ACCELERATE YOUR CAREER WITH THE GLOBAL LEADER IN INVESTIGATIVE SOLUTIONS! If you are looking for growth in your career, ...
  • 6/1/2024 12:00:00 AM

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Senior Fraud Investigator
  • UNIFY Talent Acquisition
  • Allen, TX
  • Job Description Job Description UNIFY is looking to add a frontline Senior Fraud Investigator to our existing Risk Manag...
  • 6/1/2024 12:00:00 AM

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Financial Crimes/Fraud Investigation Specialist
  • Dexian
  • Tempe, AZ
  • Position: Financial Crimes/Fraud Investigation Specialist Location: Des Moines, Minneapolis, Phoenix, St. Louis, Tempe, ...
  • 5/31/2024 12:00:00 AM

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Fraud Investigation Analyst
  • Mindlance
  • Fraud Investigation Analyst Duration: 8 +months (Possible extension/conversion) Location: HYBRID W/ ONSITE REQUIREMENT –...
  • 5/31/2024 12:00:00 AM

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Lead Fraud Investigator
  • Atlanticus
  • Atlanta, GA
  • Responsibilities: · The Lead Investigator will lead and organize routine to complex investigations across several produc...
  • 5/31/2024 12:00:00 AM

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Fraud Investigator
  • eTeam
  • Tempe, AZ
  • Job Title: Fraud Analyst Location: Tempe, AZ 85288 (Onsite) Duration: 5+ Months Possibility of extension Pay rate: $25 h...
  • 5/30/2024 12:00:00 AM

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Insurance Fraud Investigator
  • Idaho State Job Bank
  • Boise, ID
  • Insurance Fraud Investigator at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Insuran...
  • 5/29/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Associate jobs
$40,666 to $52,119

Fraud Prevention Associate in Great Falls, MT
In an effort to protect our clients' assets, provide a safe and secure banking environment, and to minimize financial losses to the Firm from systematic security risk, the Fraud Operations Team is tasked with monitoring and analyzing client activities in order to detect and curtail fraud.
December 04, 2019
Fraud Prevention Associate in Portsmouth, OH
The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy.
January 11, 2020