Fraud Prevention Supervisor jobs in Kansas

Title: Fraud Specialist/Fraud Operations Specialist I
Location: Overland, Park, KS (Hybrid Role)
Job Type: 07 months (Contract with possibility of extension)

Job Description:

• Conduct in depth analysis and/or investigations to identify and manage fraudulent activities.
• This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels.
• Analyze relevant data to confirm or clear fraud, validate customer ID authentication and violations of fraud polices that could adversely impact Client.
• Takes inbound calls and referrals from victims of fraudulent activities.
• Identifies issues and recommends solutions on team projects.
• Must have excellent conversational skills in English and Spanish if possible.
• Experience navigating multiple computer screens and programs while interacting with customers on the phone.
• High School diploma or equivalent.
• One year experience operating a computer in a Windows based environment.
• One year experience in fraud, customer service or a call center environment.

Required:

• At least 1-year relevant experience required.

Job Type: Contract

Pay: $18.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Candidate must have at least 1-year relevant Fraud experience is required.
• Experience navigating multiple computer screens and programs while interacting with customers on the phone.
• Candidate must have experience in taking inbound calls and referrals from victims of fraudulent activities.
• One year experience in fraud, customer service or a call center environment.
• Candidate must be able to work on W2. 1099 or C2C candidates will not be considered.
• Candidate must be able to work on this 7 months contract role.
• Candidate must be able to work onsite in Overland Park, KS.
• Candidate must be fluent in English but if he can speak Spanish it will be a plus though not required.
• Candidate must be able to work with in the pay rate range of $18 to $20 per hour on W2.

Experience:

• Fraud: 1 year (Required)
• Microsoft Excel: 1 year (Required)

Ability to Commute:

• Overland Park, KS 66202 (Required)

Ability to Relocate:

• Overland Park, KS 66202: Relocate before starting work (Required)

Work Location: Hybrid remote in Overland Park, KS 66202