Fraud Prevention Supervisor supervises fraud detection associates in their effort to identify and prevent future fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Supervisor regularly reviews the team's work product and makes recommendations as needed. Researches, documents, and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Prevention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fraud Prevention Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Role Specific Information
Job Description
Hourly rate based on experience, minimum starting rate of $23.5
Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness.
Do you love . . . investigating losses from beginning to end?
Are you energized . . . by teaching and training fellow associates on how to prevent shortage?
Do you enjoy . . . working with a cross functional team of executives and leaders of a store?
ACCOUNTABILITIES
DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS
Identifies theft trends within assigned location
Develops and implements store awareness programs addressing theft, safety, inventory and shortage control
Oversees the stores Electronic Article Surveillance (EAS) and product protection programs
Conducts internal investigations in compliance with Kohl's guidelines
Conducts surveillance and apprehension in compliance with Kohl's guidelines.
Conducts operational audits to ensure best practice compliance
ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS
Assesses operational and shortage control procedures
Communicates assessment results to store management
Conducts inspections to ensure store is in compliance with Kohl's policies and procedures
Works to create a culture of honesty and impression of control in the store
DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES
Supervises Loss Prevention Officers and Loss Prevention Service Specialists
Maintains customer service awareness
Communicates new and updated policies
Recruits and trains new LP Associates
Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals
QUALIFICATIONS
REQUIRED
Strong interpersonal communications skills
PREFERRED
Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement
Knowledge of surveillance and apprehension techniques
Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs
Pay Range : $23.50 - $36.45Kohl’s offers a variety of benefits to associates depending on full-time / part-time status and work hours, including : WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Last updated : 2024-06-11