FRONT DESK CLERK jobs in Massachusetts
FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added FRONT DESK CLERK jobs
Front Desk Clerk
- Concord Hospitality Enterprises
-
Woburn, MA
FULL_TIME
-
Be a part of the newly opened Homewood Suites/Hampton Inn Boston Woburn.
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. - 3 Days Ago
Front Desk Clerk/Receptionist
- Forever Paws Animal Shelter
-
River, MA
PART_TIME
- Forever Paws Animal Shelter is searching for a Front Desk Clerk. This position requires an individual be able to: Work in a fast paced, ever changing work environment. Greet each visitor in a professi...
- 4 Days Ago
Front Desk Clerk
- Meyer Jabara Hotels
-
Boston, MA
FULL_TIME
- Front Desk Clerk
- 6 Days Ago
Hotel Front Desk Clerk
- Lark Hotels
-
Marblehead, MA
FULL_TIME
- We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their...
- 7 Days Ago
Front desk clerk
- The Inn at Scituate Harbor
-
Scituate, MA
FULL_TIME
- Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, ...
- 1 Month Ago
Front Desk Clerk
- Hawthorne Hotel
-
Salem, MA
PART_TIME
- The historic Hawthorne Hotel in Salem has openings for part time Front Desk associates. Job Overview Front Desk associates are the “face” of the Hawthorne, usually the first members of staff guests se...
- 18 Days Ago
FRONT DESK CLERK jobs at Popular Companies
Front Desk Clerk
- The Inn at Scituate Harbor
-
Scituate, MA
- Job Description Job Description Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional ...
- 6/11/2024 12:00:00 AM
Front Desk Clerk
- Hampton Inn and Suites - Phenix City, RAM Hotels
-
Phenix City, AL
- Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Ov...
- 6/11/2024 12:00:00 AM
Front Desk Clerk
- Marcus Corporation
-
Madison, WI
- The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Fro...
- 6/11/2024 12:00:00 AM
Front Desk Clerk
- sulekha.co.uk
-
- Front Desk Clerk Jobs in Hershey, PA *Work Experience***0 - 2 Years** *Job Role**Work Experience***0 - 2 Years** *Job Ro...
- 6/9/2024 12:00:00 AM
Front Desk Clerk
- KOLTER HOSPITALITY GROUP
-
Fort Lauderdale, FL
- Job Details Job Location Hyatt Centric Las Olas - Fort Lauderdale, FL Position Type Full Time Salary Range $16.00 - $16....
- 6/9/2024 12:00:00 AM
Front Desk Clerk
- Hyatt Place
-
Henrico, VA
- Job description Salary$15.00 - $15.50 an hour Job Type Full-time Part-time Qualifications Hotel experience: 1 year (Pref...
- 6/8/2024 12:00:00 AM
Front Desk Clerk
- PENN Entertainment, Inc.
-
Vicksburg, MS
- WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Enterta...
- 6/8/2024 12:00:00 AM
Front Desk Clerk
- Quality Inn Montgomery South
-
Montgomery, AL
- Job Description Job Description We are currently recruiting for a Front Desk Agent to join our team! Front Desk Agent / ...
- 6/7/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$30,659 to $40,497
Most Popular Cities in Massachusetts for FRONT DESK CLERK Jobs
What does a FRONT DESK CLERK do?
FRONT DESK CLERK in Lake Charles, LA
Looking for a part-time evening and/ or weekends as a hotel desk clerk.
February 03, 2020
FRONT DESK CLERK in Salem, OR
A front desk clerk must have experience in problem solving.
February 10, 2020
FRONT DESK CLERK in Lancaster, PA
Our front desk clerk resume example will guide you on how to detail the experience that you’ve gleaned at other hotels, registering and greeting guests, handling payments, and guest queries.
February 22, 2020