FRONT DESK CLERK jobs in Nebraska
FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added FRONT DESK CLERK jobs
Front Desk Clerk
- Marcus Hotels & Resorts
-
Omaha, NE
FULL_TIME
-
Description
PURPOSE OF POSITION:
Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay.
Essential Functions- Check guests in and out of room.
- Able to provide accurate and appropriate information to guests and customers.
- Greet and welcome guests, respond to guest requests and needs and answer any questions, providing accurate and appropriate information to guests and customers.
- Input and retrieve information routinely from computer systems with electronic and numerical codes. Make appropriate selection of rooms based on guests needs.
- Respond to guest requests and handle guest issues or report complaints to management.
- Remain calm and alert, especially during emergency and/or heavy hotel activity.
- Promptly answer telephone in a professional and clear manner. Input all information into computers to communicate guest requests and complaints.
- Answer guest questions regarding area or hotel, outlet information and services.
- Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Represent the hotel with professionalism and decorum.
- Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
- Attend all scheduled mandatory Guest Services Department meetings, trainings and hotel meetings.
- Make corrections and adjustments and handle all computer problems that might occur throughout shift.
- Perform all other related duties and special projects as requested and/or assigned.
- High school diploma or equivalent required, prior hospitality experience preferred.
- Cash handling experience preferred.
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
- Attention to detail.
- Basic mathematical skills and ability to operate a 10-key by touch.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
- Ability to stand and move throughout the front office continuously to perform essential job functions.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to access and accurately input information using a moderately complex computer.
- Must have excellent telephone etiquette skills.
- Must be able to represent the company in a professional, well-groomed and courteous manner.
- Just Posted
Front Desk Clerk/Receptionist
- Comfort Inn
-
Grand Island, NE
FULL_TIME
- We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering gu...
- 16 Days Ago
Front Desk Clerk
- Omaha Marriott Downtown At The Capitol District
-
Omaha, NE
FULL_TIME
- Description PURPOSE OF POSITION:Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay.ESSENTIAL FUNCTIONS:1. Check guests in and out of ...
- 25 Days Ago
Front Desk Clerk
- The Marcus Corporation Careers
-
Nebraska, NE
FULL_TIME
- PURPOSE OF POSITION:Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay.ESSENTIAL FUNCTIONS:1. Check guests in and out of room.2. Able...
- 27 Days Ago
Front Desk Clerk
- The Capitol District Marriott
-
Omaha, NE
FULL_TIME
- Description PURPOSE OF POSITION: Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay. ESSENTIAL FUNCTIONS: 1. Check guests in and out ...
- 2 Months Ago
Front Desk Clerk and Night Auditor
- BEST WESTERN PLUS YORK HOTEL AND CONFERENCE CENTER
-
York, NE
PART_TIME,FULL_TIME
- Front Desk: Review arrival list to welcome guest Anticipate guest needs and build rapport with customer Address customer complaints Ensure compliance and qualify Computer Literacy Out-going personalit...
- 2 Months Ago
FRONT DESK CLERK jobs at Popular Companies
Front Desk Clerk
- The Inn at Scituate Harbor
-
Scituate, MA
- Job Description Job Description Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional ...
- 6/11/2024 12:00:00 AM
Front Desk Clerk
- Marcus Corporation
-
Madison, WI
- The Hilton Madison Monona Terrace is in search of an energetic, outgoing individual to join our Front Desk team as a Fro...
- 6/11/2024 12:00:00 AM
Front Desk Clerk
- KOLTER HOSPITALITY GROUP
-
Fort Lauderdale, FL
- Job Details Job Location Hyatt Centric Las Olas - Fort Lauderdale, FL Position Type Full Time Salary Range $16.00 - $16....
- 6/9/2024 12:00:00 AM
Front Desk Clerk
- Hyatt Place
-
Henrico, VA
- Job description Salary$15.00 - $15.50 an hour Job Type Full-time Part-time Qualifications Hotel experience: 1 year (Pref...
- 6/8/2024 12:00:00 AM
Front Desk Clerk
- PENN Entertainment, Inc.
-
Vicksburg, MS
- WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Enterta...
- 6/8/2024 12:00:00 AM
Front Desk Clerk
- Indus Hotels
-
Pittsburgh, PA
- Job Title: Front Desk Clerk Hotel Department: Front Desk Reports to: Front Desk Supervisor/Rooms Division Manager FLSA: ...
- 6/8/2024 12:00:00 AM
Front Desk Clerk
- Hilton Grand Vacations
-
Naples, FL
- HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay!* What will I be doing? As a Front Desk Clerk you wo...
- 6/8/2024 12:00:00 AM
Front Desk Clerk
- Quality Inn Montgomery South
-
Montgomery, AL
- Job Description Job Description We are currently recruiting for a Front Desk Agent to join our team! Front Desk Agent / ...
- 6/7/2024 12:00:00 AM
About Nebraska
The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$26,545 to $35,063
Most Popular Cities in Nebraska for FRONT DESK CLERK Jobs
What does a FRONT DESK CLERK do?
FRONT DESK CLERK in Lake Charles, LA
Looking for a part-time evening and/ or weekends as a hotel desk clerk.
February 03, 2020
FRONT DESK CLERK in Salem, OR
A front desk clerk must have experience in problem solving.
February 10, 2020
FRONT DESK CLERK in Lancaster, PA
Our front desk clerk resume example will guide you on how to detail the experience that you’ve gleaned at other hotels, registering and greeting guests, handling payments, and guest queries.
February 22, 2020