Front Desk Manager jobs in New Mexico

Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Lead Front Desk Manager
  • TAOS WHOLE HEALTH INTEGRATIVE CARE, LLC
  • Taos, NM FULL_TIME
  • Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Donation matching
    • Employee discounts
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Vision insurance


    Job Title: Lead Front Desk Manager

    As Lead Front Desk Manager at our integrative primary care medical clinic, you play a crucial role in overseeing the smooth operation of our front desk and ensuring exceptional patient service. You are responsible for managing the front desk staff members, scheduling their working days and hours, coordinating various tasks, and maintaining efficient clinic operations. Additionally, you will oversee inventory management of supplements, order supplies, handle patient communications, and manage the front desk staff bucket in the Athena EHR system.

    The ideal candidate is detail-oriented, possesses excellent leadership skills, and has a strong background in medical clinic operations.

    Responsibilities:

    Lead and Supervision:

    Supervise and provide guidance to the front desk staff, ensuring high-quality performance.

    Create work schedules for the front desk staff, coordinating coverage and managing time-off requests.

    Conduct regular performance evaluations, provide feedback, and identify areas for improvement.

    Foster a positive and collaborative work environment, promoting teamwork and professional growth.

    Enforce existing policies and procedures. Identify areas for improvement and implement updated policies and procedures as needed.

    Inventory Management and Ordering:

    Oversee the inventory of supplements, ensuring appropriate stock levels and reordering as needed.

    Research and select reputable vendors for supplement orders, considering quality, pricing, and delivery times.

    Monitor and track supplement inventory, conducting regular audits to prevent stockouts or excess inventory.

    Collaborate with the clinic's healthcare providers to determine the optimal selection of supplements.

    Front Desk Operations:

    Manage the front desk area, ensuring a welcoming and organized environment for patients and staff.

    Coordinate patient appointments, registrations, check-ins, and check-outs efficiently.

    Oversee the timely and accurate collection of patient information and verify insurance details.

    Address patient inquiries, concerns, and complaints promptly and professionally, ensuring patient satisfaction.

    Close the loop with patient communications, including appointment reminders, follow-up calls, and test results.

    Office Supplies and Equipment:

    Monitor inventory levels of office supplies and place orders to replenish as needed.

    Maintain relationships with vendors to ensure timely and cost-effective procurement of office supplies.

    Coordinate maintenance and repairs of office equipment, such as computers, printers, and telephones.

    Departmental Coordination:

    Collaborate with various departments within the clinic to ensure smooth interdepartmental communication and coordination.

    Liaise with the medical staff, nursing team, billing department, and other stakeholders to address operational needs and resolve issues.

    Facilitate effective communication between departments, promoting a cohesive and collaborative work environment.

    Athena EHR Management:

    Manage the front desk staff bucket in the Athena EHR system, ensuring accurate and up-to-date patient information.

    Provide training and support to front desk staff regarding the proper use of the Athena EHR system.

    Collaborate with the IT department to troubleshoot and resolve EHR-related issues.

    Qualifications:

    • Proven experience in medical clinic operations, particularly in a front desk or administrative role.
    • Strong leadership and supervisory skills with the ability to motivate and inspire a team.
    • Excellent organizational and time management abilities to handle multiple tasks and priorities effectively.
    • Proficiency in using electronic health record (EHR) systems, preferably Athena EHR.
    • Exceptional communication skills, both written and verbal, with a strong customer service focus.
    • Attention to detail and accuracy in maintaining records, managing inventory, and coordinating schedules.
    • Ability to work collaboratively with various stakeholders and departments.
    • Knowledge of integrative primary care concepts and familiarity with supplement inventory management is a plus.
  • 5 Days Ago

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Lead Front Desk Manager
  • TAOS WHOLE HEALTH INTEGRATIVE CARE, LLC
  • Taos, NM FULL_TIME
  • Job DescriptionJob Title: Lead Front Desk ManagerAs Lead Front Desk Manager at our integrative primary care medical clinic, you play a crucial role in overseeing the smooth operation of our front desk...
  • 8 Days Ago

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Front Desk Manager
  • Ramada Plaza Hotel Midtown Albuquerque
  • Albuquerque, NM FULL_TIME
  • Front Desk Manager Location: Albuquerque, NM, 87107 Job Description: The Front Desk Manager will be responsible for managing the front desk operations of the company. This includes overseeing the rece...
  • 1 Month Ago

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Front desk manager
  • Taos Whole Health Integrative Care
  • Taos, NM FULL_TIME
  • Benefits : 401(k) 401(k) 401(k) matching Dental insurance Donation matching Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Job Title : Lead Front Desk M...
  • 20 Days Ago

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Front Desk Manager
  • Best Western Plus Executive Suites
  • Albuquerque, NM PART_TIME,FULL_TIME
  • The Best Western Plus Executive Suites is looking for a Front Desk Manager to join the team. If you enjoy helping people and have a passion for hospitality, we would love to speak with you! The hotel ...
  • 23 Days Ago

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Front Desk Manager
  • La Quinta Inn & Suites Albuquerque West
  • Albuquerque, NM FULL_TIME
  • Exciting Opportunity: Front Desk Manager sought in Albuquerque, NM, US Do you possess a high level of enthusiasm and seek a leadership position? We invite you to consider leading our front desk team i...
  • 2 Months Ago

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Front Desk Manager
  • Marriott
  • Fort Lauderdale, FL
  • Job Number 24098689 Job Category Rooms & Guest Services Operations Location W Fort Lauderdale, 401 North Fort Lauderdale...
  • 6/11/2024 12:00:00 AM

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Overnight Front Desk Manager
  • Marriott
  • Aurora, CO
  • Job Number 24098758 Job Category Rooms & Guest Services Operations Location Gaylord Rockies Resort & Convention Center, ...
  • 6/11/2024 12:00:00 AM

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Assistant Front Desk Manager
  • Marriott
  • Arlington, VA
  • Job Number 24101360 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond High...
  • 6/11/2024 12:00:00 AM

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Front Desk Manager
  • Marriott
  • Washington, DC
  • Job Number 24097833 Job Category Rooms & Guest Services Operations Location The St. Regis Washington D.C., 923 16th and ...
  • 6/10/2024 12:00:00 AM

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Front Desk Manager
  • Marriott
  • New York, NY
  • Job Number 24097881 Job Category Rooms & Guest Services Operations Location The New York EDITION, Five Madison Avenue, N...
  • 6/10/2024 12:00:00 AM

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Assistant Front Desk Manager
  • Marriott
  • Seattle, WA
  • Job Number 24100752 Job Category Rooms & Guest Services Operations Location Courtyard Seattle Downtown/Pioneer Square, 6...
  • 6/10/2024 12:00:00 AM

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Front Desk Manager
  • Marriott
  • Toronto, ONT
  • Job Number 24097006 Job Category Rooms & Guest Services Operations Location The St. Regis Toronto, 325 Bay Street, Toron...
  • 6/9/2024 12:00:00 AM

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Front Desk Manager
  • Marriott
  • Scottsdale, AZ
  • Job Number 24096955 Job Category Rooms & Guest Services Operations Location W Scottsdale, 7277 East Camelback Road, Scot...
  • 6/9/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager jobs
$43,936 to $58,930

Front Desk Manager in El Paso, TX
Our homework help service hotel front desk manager resume descriptions is made to meet your demands, whatever the challenge.
January 22, 2020
Front Desk Manager in Champaign, IL
The front desk manager is responsible for overall customer service, reservations, billing, and personnel management.
February 20, 2020
Front Desk Manager in Davenport, IA
Front desk managers register guests, make and modifying reservations and perform concierge duties such as answer questions regarding the area, events or attractions.
December 02, 2019