Front Office Manager Assistant - Casino jobs in Indiana

Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Assistant Front Office Manager-Crowne Plaza
  • General Hotels Corporation
  • Indianapolis, IN FULL_TIME
  • The Crowne Plaza Indianapolis Downtown Union Station is seeking a determined, motivated, and customer service-oriented Assistant Front Office Manager. The Assistant Front Office Manager is responsible for the success of the front desk team and ensuring guest satisfaction by providing exceptional customer service. This role involves managing front desk operations, mentoring team members, and driving continuous improvement in guest satisfaction scores by following the below responsibilities.

    Responsibilities:

    • Acts as manager on duty for the hotel and oversees front desk operations in the absence of the Front Office Manager.
    • Ensures all guests are greeted and attended to promptly, providing personalized service to enhance their experience.
    • Responds appropriately to guest complaints, solicits feedback, and fosters relationships to drive continuous improvement in guest satisfaction.
    • Handles escalated guest issues and concerns with tact, empathy, and discretion, resolving them to the guest and hotels satisfaction
    • Ensures front desk staff is knowledgeable about the hotel and its amenities, trained in brand guest service and brand standards, and proficient in all front desk operations, including check-in/check-out procedures, telephone procedures, and computer systems.
    • Assists with human resources functions, including recruiting, interviewing, orientation, training, performance planning, and associate management and counsel.
    • Provides mentoring, coaching, and regular feedback to team members to manage conflict and improve performance.
    • Monitor KPI’s and provide leadership guidance and support to the front office team, fostering a positive and collaborative work environment.
    • Assist with coordination of team members tasks to ensure they are equipped with the knowledge and skills to excel in their roles, and being a solution provider.
    • Schedule and coordinate with front office managers to ensure adequate coverage to meet operational demands.
    • Supports the Front Office Manager in improving guest service scores, enrollments, and other brand standard requirements.
    • Understands and follows policies and procedures for the hotel's key control system, ensuring compliance by all staff members.
    • Checks billing instructions and guest credit for compliance with hotel credit policy and ensures all transactions are handled securely.


    Typically supervises front desk supervisors, desk agents, night audit, and concierge/bellman.

    Job Requirements:

    • College education related to hospitality, or the equivalent hotel front office supervisory experience is preferred.
    • Must speak fluent English, other languages a plus.
    • Computer skills are a must.
    • Continuous standing/walking throughout the shift
    • Must be available to work any day or night of the week, weekends and holidays.
  • 5 Days Ago

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Retail Assistant Manager
  • Office Depot
  • Mishawaka, IN OTHER
  • OverviewAt Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall servic...
  • 14 Days Ago

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Front Office Manager/Front Desk
  • Blue Sky Hospitality Solutions
  • Indianapolis, IN FULL_TIME
  • Our work environment includes: We are looking for a Front Office Manager to join our team and provide exceptional customer service to our guests. The successful candidate will be responsible for manag...
  • 23 Days Ago

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Front Office Assistant
  • Cars Transport
  • Merrillville, IN FULL_TIME
  • About Us Cars Transport Logistics is in the business of long-haul automotive transportation. Based in Merrillville, Indiana, we service the entire continental United States. We own and operate a fleet...
  • 5 Days Ago

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Front Office Assistant
  • Field of Talent
  • Cicero, IN FULL_TIME
  • Would you like to work in a fulfilling role within a warm, family-owned medical office? Our Cicero Indiana practice is seeking a dedicated Medical Office Assistant to join our team. We pride ourselves...
  • 5 Days Ago

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Front Office Assistant
  • Robert Half
  • Lafayette, IN CONTRACTOR
  • DescriptionWe are offering an opportunity for a Front Desk Coordinator in WEST LAFAYETTE, Indiana, United States. This role is crucial to our operations in the education sector, providing crucial admi...
  • 9 Days Ago

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Office Manager/Assistant Office Manager - Medical
  • Anglin Consulting LLC
  • Sugar Land, TX
  • Job Description Job Description Office Manager (OM) Anglin Consulting, LLC is looking for dedicated, organized and self-...
  • 6/11/2024 12:00:00 AM

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Assistant Office Manager
  • Healing Motion Physical Therapy
  • New York, NY
  • Job Description Job Description Healing Motion Physical Therapy is seeking out an Assistant Manager for a small but busy...
  • 6/11/2024 12:00:00 AM

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Assistant Office Manager
  • Kona Ice
  • Fairview, NC
  • Description Kona Ice of Asheville We are looking for a go-getter who will be a cheerful addition to our office. This per...
  • 6/11/2024 12:00:00 AM

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Assistant Office Manager
  • Serenity Healthcare
  • Orlando, FL
  • Assistant Office Manager Onsite - Orlando South, FL Learn how healthcare should be delivered - help people - build a car...
  • 6/10/2024 12:00:00 AM

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Assistant Office Manager
  • Porch Outfitters
  • Hilton Head Island, SC
  • Job Description Job Description We are looking to hire an Assistant Office Manager to join our team! You will be respons...
  • 6/10/2024 12:00:00 AM

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Assistant Office Manager
  • Sciolex Corporation
  • Washington, DC
  • Job Description Job Description Overview: What do you get when you bring together a team of bright individuals and place...
  • 6/10/2024 12:00:00 AM

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Assistant Office Manager
  • NC Dental LLP
  • Chandler, AZ
  • Job Description Job Description NC Dental LLP is now hiring an experienced Treatment Coordinator/Assistant Office Manage...
  • 6/8/2024 12:00:00 AM

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Office Management Assistant
  • Wafra
  • New York, NY
  • We seek to hire an Office Assistant who will be a key member of the Office Management team at Wafra. The Office Assistan...
  • 6/7/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$44,584 to $57,709

Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020
Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019