Front Office Manager - Casino jobs in New Mexico
Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Office Manager - Casino jobs
- Sandia Resort And Casino
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Albuquerque, NM
FULL_TIME
-
Position Summary
Accommodate resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Receives cash, or credit cards from guests and records transactions. Answers inquires pertaining to hotel services. Promotes positive guest relations. Operates computer terminal at Front Desk.
Supervision Exercised
Reports to the Front Desk Supervisor.
Major Duties and Responsibilities
- Provides all guests with friendly, courteous and timely service.
- Greets, registers, and assigns rooms to guests on arrival.
- Keeps records of room availability and guests' accounts.
- Computes bills, collects payments, and makes change for guests.
- Provides back up to reservations by making and confirming reservations.
- Posts charges for rooms, food, liquor, or telephone calls, to guest accounts.
- Transmits and receives messages.
- Issues room keys.
- Answers inquiries pertaining to Sandia Resort and Casino.
- Deposits guests' valuables in hotel safes or safe-deposit boxes.
- Stocks brochures at front desk.
Knowledge, Skills and Abilities
- Excellent customer service skills.
- Excellent written and oral communication skills.
- Knowledge of computers and Windows software.
- Basic mathematic skills.
- The ability to run a computerized cash register.
- Excellent organizational skills
Minimum Qualifications, Education and Experience
Required:
- High School Diploma, GED certification or equivalent.
- One (1) year experience in a hotel or customer service job.
- Must be at least 18 years of age.
Licensing Status
- Must be able to successfully pass a stringent background investigation.
- Will require a post-offer, pre-employment and random drug screening.
- 8 Days Ago
- Santa Ana Star Casino
-
Bernalillo, NM
FULL_TIME
- Job SummaryProvides a high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Responsible for greeting and welcoming all guests in a sincere, pro...
- 9 Days Ago
- Sandia Resort & Casino
-
Albuquerque, NM
FULL_TIME
- FRONT OFFICE AGENTDescriptionPosition SummaryAccommodate resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupie...
- 1 Day Ago
- Sandia Resort And Casino
-
Albuquerque, NM
FULL_TIME
- Position Summary The Front Desk Supervisor is responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. Supe...
- 1 Month Ago
- Rosewood's Inn of the Anasazi
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Santa Fe, NM
FULL_TIME
- Relationship Hospitality. It’s in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It’s a calling. At Rosewood Hotel Group we work instinctively and from...
- 1 Day Ago
- Santa Fe Preparatory School
-
Santa Fe, NM
FULL_TIME
- Front Office Manager Position Description Santa Fe Prep invites applications for a Front Office Manager, a role pivotal to fostering a relationship-oriented, creative, positive, and energetic culture ...
- 11 Days Ago
Front Office Manager - Casino jobs at Popular Companies
- Marriott
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Romulus, MI
- Job Number 24101479 Job Category Rooms & Guest Services Operations Location The Westin Detroit Metropolitan Airport, 250...
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- Job Number 24098758 Job Category Rooms & Guest Services Operations Location Gaylord Rockies Resort & Convention Center, ...
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Washington, DC
- Job Number 24097833 Job Category Rooms & Guest Services Operations Location The St. Regis Washington D.C., 923 16th and ...
- 6/10/2024 12:00:00 AM
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New York, NY
- Job Number 24097881 Job Category Rooms & Guest Services Operations Location The New York EDITION, Five Madison Avenue, N...
- 6/10/2024 12:00:00 AM
- Hersha Hospitality Management, LP
-
Tampa, FL
- Manage front desk operations to ensure staff meets company operational standards while providing the highest level of gu...
- 6/10/2024 12:00:00 AM
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-
Toronto, ONT
- Job Number 24097006 Job Category Rooms & Guest Services Operations Location The St. Regis Toronto, 325 Bay Street, Toron...
- 6/9/2024 12:00:00 AM
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Scottsdale, AZ
- Job Number 24096955 Job Category Rooms & Guest Services Operations Location W Scottsdale, 7277 East Camelback Road, Scot...
- 6/9/2024 12:00:00 AM