Group Branch Manager manages the financial and service performance of a defined group of retail branches in a geographic area. Establishes the strategy, specific goals, and performance levels required for each branch to meet the organizational objectives for the region. Being a Group Branch Manager monitors and analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Leads business development and promotional activities in the area and coaches branch managers in tactics to build customer relationships, increase sales, and enhance the bank's presence in the community. Additionally, Group Branch Manager typically requires a bachelor's degree. Typically reports to a director. The Group Branch Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Group Branch Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Branch Manager has supervisory responsibility for the local branch day to day operations in conjunction with the General Manager, Retail Operations & Marketing.
This position may act as the Service Manager, Parts Manager, or Sales Representative as needed. Responsible for key account sales;
supervises, directs and coordinates all activities at the Liebherr Equipment Source (LES) Branch location in order to obtain optimum efficiency and economy of operations as well as meet company targets for sales, retention, growth and profitability.
Responsible for facilities maintenance, safety and professional appearance.
Responsibilities
Essential Job Duties :
Other Responsibilities :
In case of a lawsuit, he / she supports the legal team with store knowledge.
Uses intuition and experience to complement data.
Ensures continued development and training for personnel in their respective responsibilities through Liebherr in-house training as well as outsourced educational opportunities as benefits Liebherr.
Supervisory Duties :
rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
Education and Experience : Bachelor’s degree (B.A.) or equivalent, plus five to seven years’ related experience in the field of product support or construction industry sales experience, or a combination of education and experience equivalent to 10 or more years in relevant industry.
Three to five years in a supervisory role preferred.
Participates in meetings; Presents numerical data effectively; Able to read and interpret written information. Must exhibit sound and accurate judgment in resolving issues.
Must develop corrective and / or alternative solutions using his / her knowledge and experience. Manages difficult or emotional customer situations;
Responds promptly to customer needs : Solicits customer feedback to improve service; Responds to requests for service and assistance.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Referral Bonus : Tier IV
Last updated : 2024-05-21