Groupware Specialist jobs in Iowa
Groupware Specialist oversees the development and deployment of the organization's groupware initiative. Defines business requirements and selects collaborative software to meet these requirements. Being a Groupware Specialist implements hardware or software, troubleshoots, and may train end-users. Typically oversees internet access, document sharing, email or other messaging systems. Additionally, Groupware Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Groupware Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2024 Salary.com)
Recently Added Groupware Specialist jobs
- Clinic Services Specialist - Jobs@UIOWA Careers
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Iowa, IA
FULL_TIME
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The University of Iowa Department of Neurosurgery is seeking a Clinic Services Specialist to provide efficient and effective clinical operational support to the Neurosurgery Ambulatory Clinic. The Clinic Services Specialist will have a shared responsibility for the clinic's check-in and check-out process, including the assembly and review of patient information and demographics for accuracy. Additionally, the Clinic Services Specialist will assist in the coordination of all necessary tests and obtain patient records to maximize the efficiency of the patient visit with the provider. This includes the coordination/scheduling of necessary patient tests and patient appointments via work queues.
Duties to Include:
- Provides coverage toward the front-line operations, including reception, check-out, out-of-pocket payment collection, and insurance authorization.
- Schedules patients for Neurosurgery visits and procedures using established scheduling protocol
- Coordinates appointments with clinics and specific providers, including internal and external referring providers
- Assists with problem solving of scheduling issues
- Evaluates and replies to MyChart messages and triages questions and concerns
- Review and monitor chart control for efficiency and timely documentation
- May assist with prior authorizations and the completion/submission of patient FMLA and Disability documentation
- Assists in the process of patient and clinic throughput by identifying trends and communicating to management to seek process improvement and modifications to the Epic scheduling and front-line operations workflows
- Provides clear instructions and directions to patients and care providers
For a full job description, please send an email to the contact listed below.
Percent of Effort: 100%
Pay Grade: 3A - https://hr.uiowa.edu/pay/guide-pay-plans
The University of Iowa Health Care Medical Center - recognized as one of the best hospitals in the United States - is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality healthcare and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Required Qualifications
- A bachelor's degree or an equivalent combination of education and experience
- 1 year experience working in a customer service-oriented field
- Ability to make decisions independently, identifying issues and communicating with others
- Excellent written, verbal, and interpersonal communication skills
- Ability to maintain professionalism while handling difficult situations with callers and customers/patients
- Demonstrated ability to work as a cooperative team member
Desired Qualifications
- Previous experience with hospital operations and/or ambulatory clinic operations
- Previous experience with an electronic health record system (e.g., Epic)
- Knowledge of medical terminology
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to five (5) professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Erin Curry at erin-curry@uiowa.edu or 319-356-7355.
Additional InformationCompensationContact Information - 6 Days Ago
- Clinic Services Specialist - Jobs@UIOWA Careers
-
Iowa, IA
FULL_TIME
- University of Iowa healthcare Department of Nursing is seeking a 100% Clinic Services Specialist for the Pre Surgical Evaluation Clinic. Responsibilities: · Composes correspondence in response to rout...
- 4 Days Ago
- Genesis Global Specialist
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Council, IA
FULL_TIME
- At Genesis Global, we strive to set big goals and exceed those goals for our clients. We’re the face of the client, informing and relationship building with the customer base of Omaha, NE. We value bo...
- 6 Days Ago
- Physician&Advanced Practice Specialist-GoStaffing
-
, IA
FULL_TIME
- A well-renowned facility is seeking a Hospitalist/ER Nurse Practitioner to join their team about 1 hour northeast from Cedar Rapids, Iowa! Board Certified Nurse Practitioner (NP) New grads and experie...
- 6 Days Ago
- Genesis Global Specialist
-
Council, IA
FULL_TIME
- We are actively hiring a dependable, confident and eager team player that wants to make a difference in the local community. As a consulting firm, we are experts in crafting community outreach and cus...
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- Ankeny Deck Specialist
-
Ankeny, IA
FULL_TIME
- Responsibilities:- Answering phones and emails- Scheduling appointments and meeting- Coordinate with customer, supplier- Work on project schedule and monitor- Consultation with customers- Admin and in...
- 18 Days Ago
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-
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