Head Coach (Minor Sport) jobs in Indiana

 Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
 Endorses, models and develops team to deliver Coach’s Selling and Service expectations
 Enforces sales strategies, initiatives and growth across all categories
 Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
 Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
 Productivity Management: holds sales team accountable for personal sales
 Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
 Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
 Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach’s Guide to Style
 Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
 Sensitive to customer and team needs and tailors approach by reading cues
 Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
 Develops both self and individual product knowledge skills and remains aware of current collections
 Understands the positive sales impact staffing has on the business and recruits accordingly
 Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
 Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
 Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
 Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
 Demonstrates strong business acumen
 Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
 Maintains interior and exterior upkeep of the building with partnership from the corporate office
 Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
 Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
 Leverages Coach’s tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
 Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
 Ensures all daily tasks are completed without negatively impacting service of Coach standards

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person