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Health Insurance Operations Manager jobs in Massachusetts

Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Recently Added Health Insurance Operations Manager jobs

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Team Manager - PL Operations - Hybrid
  • Arbella Insurance Group
  • Quincy, MA FULL_TIME
  • We’re looking for a leader who can to contribute to the overall success of Arbella’s vision in being the best property and casualty company in the Northeast region. An Arbella Team Manager is a thought leader who truly enjoys coaching, developing, and leading front line individual contributors. The Team Manager is passionate about delivering exceptional service in a changing environment that is focused on quality, innovation and efficiency.

    The Personal Lines Operations Team Manager typically leads a team of 8 to 14 individuals and works closely with all areas of Operations as well as other key stakeholders such as Underwriting, Product, and IT, etc. to execute on overall business objectives ensuring an exceptional customer service experience consistent with Arbella and our agencies’ brand.

    Key Responsibilities

    • Manage the preparation, maintenance and approval of reports; analyzing data to identify trends and make decisions that are financially responsible, accountable and justifiable in accordance with organization policies and procedures.
    • Work with the appropriate stakeholders to problem-solve, develop action plans, and to determine system, process and procedural improvements.
    • Foster a spirit of teamwork, unity and the appreciation of a diverse and inclusive environment that supports new ideas and perspectives from all employees which aligns with Arbella’s mission, vision and guiding principles.
    • Manage work distribution and training to ensure appropriate coverage and bench strength to maximize customer experience.
    • Influence and motivate employees to maximize productivity, quality, and timeliness of completion.
    • Receive and provide feedback through regular one on ones, huddles and team meetings to continuously coach individuals, helping the department meet common goals.
    • Monitor performance and recognize and reward successes of individuals through various means and appropriately act on performance issues, including the HR Business Partner as necessary.
    • Keep team apprised of department and organization information through multiple communication channels.
    • Recruit, select, train, coach, and develop employees to create a successful team which supports sufficient staffing of highly engaged employees.
    • Build independence and empower team members to identify creative solutions to improve processes and translate vision into action.
    • Actively lead or contribute to initiatives and/or projects.
    • Demonstrate sense of urgency and ownership with production issues
    • Provide exceptional service experience to internal and external customers as well as ensure the same is delivered by direct reports.

    Requirements

    • Advanced customer service skills
    • Solid relationship management skills and ability to coach/motivate others.
    • Strong problem solving and sound decision-making skills.
    • Strong organizational skills and the ability to manage change.
  • 9 Days Ago
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Operations Transformation Portfolio Manager
  • Massachusetts Mutual Life Insurance Co.
  • Boston, MA OTHER
  • The OpportunityAs the Operations Transformation Portfolio Manager, you’ll oversee the Portfolio of Transformation Programs that will encompass leading, managing, and executing complex business transfo...
  • 23 Days Ago
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Insurance Customer Service Manager
  • Kaplansky Insurance
  • Needham, MA FULL_TIME
  • We are currently seeking a Customer Service ManagerAre you motivated by the success of a team? Do you find it rewarding to coach and develop a team? Do you have a talent for running an efficient offic...
  • 9 Days Ago
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Operations Manager
  • CVS Health Retail
  • Framingham, MA FULL_TIME
  • The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance w...
  • 25 Days Ago
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Operations Manager
  • CVS Health Retail
  • Springfield, MA FULL_TIME
  • The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance w...
  • 26 Days Ago
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Operations Manager
  • CVS Health Retail
  • North Reading, MA FULL_TIME
  • The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance w...
  • 27 Days Ago
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Health Insurance Operations Manager jobs at Popular Companies

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Insurance Operations Manager
  • MassMarkets
  • Dallas, TX
  • POSITION OVERVIEW MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insurance...
  • 6/2/2024 12:00:00 AM
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Broadband Specialist I
  • Mediacom Communications Corporation
  • Henry, IL
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 6/2/2024 12:00:00 AM
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Supervisor, Technical Operations - Located in Waterloo, IA
  • Mediacom Communications Corporation
  • Waterloo, IA
  • Located in Waterloo, IA Position: Supervisor, Technical Operations Who we are: Since 1995, Mediacom Communications has b...
  • 6/2/2024 12:00:00 AM
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Producer, MC22 - Located in Dubuque, IA
  • Mediacom Communications Corporation
  • Dubuque, IA
  • Located in Dubuque, IA Position: Producer, MC22 Who we are: Since 1995, Mediacom Communications has become a coast-to-co...
  • 6/2/2024 12:00:00 AM
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Insurance Operations Manager
  • Mass Markets
  • Wichita, KS
  • POSITION OVERVIEW MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insurance...
  • 6/1/2024 12:00:00 AM
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Manager, Insurance Operations - Austin
  • Marsh & McLennan Companies, Inc.
  • Austin, TX
  • Company: Marsh Description: Working at Marsh means joining a team of diverse thought leaders across the globe, dedicated...
  • 6/1/2024 12:00:00 AM
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Manager, Insurance Operations - Austin
  • Clark Insurance
  • Austin, TX
  • Company: Marsh Description: Working at Marsh means joining a team of diverse thought leaders across the globe, dedicated...
  • 6/1/2024 12:00:00 AM
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Insurance Operations Manager
  • ValorVIP
  • Dallas, TX
  • POSITION OVERVIEW: MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insuranc...
  • 5/31/2024 12:00:00 AM
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About Massachusetts

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Health Insurance Operations Manager jobs
$119,086 to $161,896

Most Popular Cities in Massachusetts for Health Insurance Operations Manager Jobs

What does a Health Insurance Operations Manager do?

Health Insurance Operations Manager in New Bedford, MA
We are looking for Senior Quantity Surveyors The role involves ensuring all operations.
January 01, 2020
Health Insurance Operations Manager in Hartford, CT
You’ll gain a thorough introduction to business basics, including issuance and installation of policies; policy renewal and changes; premium billing and payment; claims administration; pricing; and state and federal regulation of insurance.
January 18, 2020
Health Insurance Operations Manager in Pueblo, CO
This online course is a survival guide when it comes to understanding health insurance operations.
January 27, 2020