Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Introduction
This is a Management Service position and serves at the pleasure of the Appointing Authority. MISSION:�To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.� VISION:�Providing pathways to success for youth and families through partnerships across Maryland.
GRADE
19
LOCATION OF POSITION
1 James Day Drive, Cumberland, Maryland 21502 (Allegany County)
Main Purpose of Job
This is the managerial level of work in the Department of Juvenile Services, Behavioral Health, responsible for managing behavioral health (Mental Health and Substance Abuse) services at the two Youth Centers located in the Western Region. This position is responsible for developing, implementing and monitoring the quality and outcomes of behavioral health services at the Youth Centers, providing supervision to professional behavioral health staff, providing technical support, representing the behavioral health division in the region, including providing reports and recommendations to the Director of the Behavioral Health Unit regarding the programs results and needs.
MINIMUM QUALIFICATIONS
Education:�Determined by the Maryland State Board of Professional Counselors and Therapists under the licensing requirements for Licensed Clinical Professional Counselor�(LCPC) or Licensed Clinical Alcohol and Drug Counselor (LCADC); or by the Maryland State Board of Social Work Examiners under the licensing requirements for Licensed Certified Social Worker - Clinical�(LCSW-C). Experience:�At least three years of professional experience�delivering/providing clinical behavioral�health services.
DESIRED OR PREFERRED QUALIFICATIONS
The preferred candidate for this position will possess the following: ●�Experience in providing behavioral health clinical services to adolescent males and/or females, preferably in a Juvenile Justice capacity, while working as part of an interdisciplinary treatment team. ●�Experience in providing administrative supervision to behavioral health clinicians.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be placed on the�eligible (employment) list for at least one year.
EXAMINATION PROCESS
The evaluation may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS�
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online,�the paper application and supplemental questionnaire may be submitted to the address below, or fax a paper application and supplemental questionnaire to the fax number below. You must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. Paper application materials must be received in our office�by the�closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted. Maryland Department of Juvenile Services OHR-Recruitment & Examination Unit Attn: Laurita Lesperance 217 E Redwood Street Baltimore, MD 21202 Fax number 410-333-4188 TTY Users: call via Maryland Relay� Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.� DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.� People with disabilities and bilingual candidates are encouraged to apply.� As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.