Help Desk Support Analyst
Hybrid in south Charlotte, NC
Brooksource is searching for a Help Desk Support Analyst in Charlotte, NC to support internal employees for our Fortune 500 Telecommunications client. This position is an ongoing long-term contract with potential for full-time conversion. This is the ideal opportunity for a recent college or IT bootcamp graduate with 6 months of over-the-phone technical helpdesk experience to get their foot in the door and grow within a supportive team.
This Analyst will be a part of Support Desk responsible for providing first level IT support for IT-related business partner issues and service requests. This position requires participation in a hybrid working model, with 3 days per week spent in our client’s Charlotte, NC area office and 2 days remote.
Daily You Will:
Major Duties and Responsibilities:
Skillset:
Environment:
One shift is M-F noon-9pm
One shift Thursday-Mon 7am-4pm
BENEFITS OF WORKING WITH BROOKSOURCE:
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.