Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Hotel Portsmouth has just completed a full interior renovation, making it the newest and most exciting Boutique experience in Portsmouth. This historic property is a jumping off point for guests who want to enjoy all that Portsmouth has to offer, and when you are at the hotel you can enjoy a curated small-plate breakfast, numerous common areas each with its own personality, and a speakeasy style bar and lounge area in the basement. The General Manager will not only oversee the team and take care of guests at The Hotel Portsmouth, but will also oversee the 10 room Ale House Inn, located above the Repetory Theatre a few blocks away.
The successful candidate will be tuned into the culture and personality of Portsmouth, will be cool under pressure, will be a leader of strong teammates, and focused on the guest experience!