About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, “Close to Nature” park acres. Overview:
Assist the Housekeeping Manager in maintaining cleanliness and an attractive appearance in guest accommodations and public areas in accordance with Stonewall Resort standards. This position will be focused on the cleanliness and maintenance of the cottages.
ESSENTIAL FUNCTIONS OF THE POSITION
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Perform all duties in a professional manner and in accordance with company policies.
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Flexibility to work a varied schedule due to business levels and industry demand.
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Follow all safety procedures to ensure a safe working environment.
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Maintain uniform and grooming standards as outlined in employee handbook and departmental training.
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Maintain cleanliness of all cottages.
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Basic knowledge of property layout.
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Daily inspections of cottages to ensure that cleanliness standards have been met.
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Help supervise activities of the cottage/room attendants.
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Have full knowledge of room, lobby, and house attendant job descriptions.
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Basic working knowledge of Maestro. Must be able to input room/cottage status, print departure rooms/cottages and clear discrepant rooms/cottages.
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Be able to open Housekeeping in the AM and schedule cottage/room Attendants for daily cleaning.
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Be able to close Housekeeping in the PM and do final daily reports.
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Daily inspect linen closets, guest room hallways, and stairwells.
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Assist in the training of new hires and the re-training of the other staff.
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Replenish supplies as needed in cottages.
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Respond to guest special needs or requests.
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Conduct daily meetings in the absence of the Housekeeping Manager.
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Alternating duties between supervisor and cottage/room attendant is mandatory.
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Responsible for keeping the housekeeping van clean and neat.
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Must report any maintenance issues immediately.
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Provide assistance in other job classification as determined necessary by immediate superior.
Qualifications:
Must have a decent understanding of the English language; effectively communicate with co-workers, guests, conferees. Ability to lift up to 75 pounds. Ability to work varied hours, including holidays and weekends. Knowledge of cleaning. Be able to work independently.