HR Service Center Representative jobs in Alabama
Recently Added HR Service Center Representative jobs
Customer Service Representative
- Lyons HR, LLC
-
Auburn, AL
FULL_TIME
-
Position Summary
The Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. CSRs can put themselves in their customers’ shoes and advocate for them when necessary. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Essential Functions and Responsibilities:
- Provide information and quotes to prospective customers on products and services
- Maintain all policy renewals
- Identify and evaluate customers’ needs
- Provide information and solicit sales on agency’s products and services
- Build sustainable relationships and trust with customers
- Provide accurate, valid, and complete information by using the right methods and tools
- Analyze and manage customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Manage large amounts of incoming calls
- Send newsletters, mails, and other forms of correspondences to customers
Required Skills and Competencies:
Education, Experience and Abilities- Customer service
- Ability to multi-task, prioritize, and manage time effectively
- Excellent communication
- Strong active listening skills
- Problem-solving
- Basic computer and typing skills
- Must obtain P&C insurance license as required pursuant to an offer of employment within 60 days
Behavioral Proficiencies
- Commitment to the agency's culture and core values;
JD.CSR.V5.20
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- Emotionally mature, acting with diplomacy always and exhibiting a highly professional demeanor;
- Self-reliant with sound judgment and initiative – once trained in systems and procedures, the ideal candidate will operate successfully with minimal direction with an ability to troubleshoot and independently solve problems.
- Highly resourceful team player, self-confident, creative and independent self-starter with excellent interpersonal, collaborative and partnership development skills to work successfully with a variety of individuals and cultures.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, feel, talk, see, and hear. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Limited travel may be required for this role. Some overnight travel may also be required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: Critical features of this job are described above. They may be subject to change at any time.
- 1 Month Ago
Customer Service Representative
- Lyons HR, LLC
-
Gadsden, AL
FULL_TIME
- Position SummaryThe Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accur...
- 20 Days Ago
Customer Service Representative
- Lyons HR, LLC
-
Birmingham, AL
FULL_TIME
- Position Summary The Customer Service Representative (CSR) will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accu...
- 1 Month Ago
Call Center Representative - 1910820
- OnTime Service LLC
-
Birmingham, AL
FULL_TIME
- Job descriptionCall Center RepresentativeWho Are WeOnTime Service began in 1975 and is still locally and family owned and operated. We have been blessed with an amazing team dedicated to serving peopl...
- 20 Days Ago
Tire & Service Sales Representative
- Fausak Tire Center
-
Mobile, AL
FULL_TIME
- Benefits/PerksCareer path & Advancement OpportunitiesCompetitive CompensationPaid time offPaid holidaysPerformance Based bonusesPaid trainingCompany discountsJob SummaryWe are looking for a high-perfo...
- 19 Days Ago
Tire & Service Sales Representative
- Fausak Tire Center
-
Daphne, AL
FULL_TIME
- Benefits:401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceBenefits/PerksCareer path & Advancement Opportun...
- 20 Days Ago
HR Service Center Representative jobs at Popular Companies
HR Service Center Representative
- US Tech Solutions, Inc.
-
Atlanta, GA
- *Job Title: HR Service Center Representative *Location: Atlanta GA *Duration: 9 months contract Description: · Responsib...
- 6/11/2024 12:00:00 AM
HR Service Center Representative (Remote)
- Company Confidential
-
Framingham, MA
- Job Description Job Description Hiring for a fully remote HR Service Center Representative for a company in Framingham, ...
- 6/11/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Title: Service Center Representative (San Diego) Location: Rio San Diego Drive, San Diego, CA 92108 – PST hours – Must s...
- 6/10/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Job Description A top hospital system and healthcare provider on the west coast and in Kearny Mesa/San Diego area is loo...
- 6/8/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
- Service Center Representative 6-month contract to perm possible Remote - onsite for the first 6 weeks San Diego, CA Requ...
- 6/8/2024 12:00:00 AM
Service Center Representative
- ATR International
-
San Diego, CA
- The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or ...
- 6/8/2024 12:00:00 AM
HR Service Center Representative
- US Tech Solutions, Inc.
-
Atlanta, GA
- *Job Title: HR Service Center Representative *Location: Atlanta GA *Duration: 12 months contract Description: · Responsi...
- 6/7/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Location: San Diego, CA 92108,USA, onsite for first 6 weeks for training then switches to a fully remote position. Durat...
- 6/7/2024 12:00:00 AM
About Alabama
Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state.
Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$43,084 to $58,102
Most Popular Cities in Alabama for HR Service Center Representative Jobs
What does a HR Service Center Representative do?
HR Service Center Representative
Adheres to predetermined schedules and work standards.
April 27, 2023
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
HR Service Center Representative in Union, NJ
Stay informed of Company and department policies and procedures.
May 13, 2023
Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
May 07, 2023
Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
April 20, 2023
Meet established performance criteria and required service levels.
March 20, 2023
Contribute to knowledge sharing within HR Service Center.
March 08, 2023
Demonstrate strong ability to effectively partner with other HR teams and operations.
March 05, 2023
Utilizes various resources to ensure that a complete and accurate answer is provided.
September 29, 2022
HR Service Center Representative in Richardson, TX
Communicate effectively with management team to convey information.
April 15, 2023