HR Service Center Representative jobs in Massachusetts
Recently Added HR Service Center Representative jobs
HR Service Center Representative
- Global Technical Talent, an Inc. 5000 Company
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Framingham, MA
CONTRACTOR
-
HR Service Center Representative - Junior
- Contract Duration 3 Months
- Pay rate up to $19/hr
- The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRESS regarding Leaves of Absence.
- They will provide information regarding company-specific HR policies and/or procedures, while complying with the company, State, and Federal guidelines.
- Inquiries and processing include, but are not limited to, time off needed for medical or personal reasons, pay during a leave including coordination with state disability and family leave, and potential job protection.
- HR Service Center Representative will develop a working knowledge of HR policies and procedures through administrative processing and responding to phone inquiries, which are documented in the case management system.
- Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of absence through multiple modes of contact (phones, emails, dashboard reports).
- Ensure all Associate interactions are conducted in a professional and confidential manner while exhibiting an excellent level of customer service and empathy.
- HR Service Center Representative assists Associates and Managers navigate the leave of absence process.
- Document summary details of calls and processing in the case management system (Service Now).
- Escalates/partners on complex issues as required.
- Complies with all company, state, city, and federal regulations including FMLA, state disability, family leave, ERISA, and legislative Sick Policies.
- Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.
- Cross-trains to support business needs.
- Performs accurate and timely administration of unpaid medical leaves and non-FMLA personal leaves, using dashboard reports to capture workload.
- Performs special projects as assigned.
- Primary contact for HR Regional Office and Distribution Center HR administrators.
- High School Diploma or equivalent experience
- Bachelors preferred
- 1-2 years of related experience preferred
- Must be comfortable taking a high volume of incoming phone calls while simultaneously documenting a summary of the conversation
- Ability to multi-task and work in a fast-paced environment
- Strong communication, organizational, and interpersonal skills
- Exceptional customer service and follow-through skills
- Expresses empathy during difficult situations
- Ability to maintain confidentiality and apply privacy requirements.
- Proficient in Microsoft Office (specifically Excel, Word, and Outlook)
- Knowledge of HR policies, procedures, and systems
- Experience with handling difficult callers/situations
- Experience working on a team, and remaining flexible
- Knowledge retention and recall
- Self-sufficient utilization of resources
- Ability to work under pressure
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
- Our client is a Fortune 500 company and the leading off-price apparel and home fashion retailer in the U.S. and worldwide. At the end of 2020, the Company had more than 4,500 stores in nine countries, four e-commerce sites, and approximately 320,000 Associates. With offices, stores, and distribution centers around the world, there is a breadth of opportunities with this company.
- The company strives for an inclusive workplace where they value their diversity of thought, background, and experience; and are engaged with the mission to provide value to our customers. They remain committed to acting as a responsible corporate citizen by investing in their employees and their communities, being mindful of their impact on the environment, and operating their businesses ethically.
- 5 Days Ago
HR Service Center Representative
- Global Technical Talent
-
Framingham, MA
FULL_TIME
- This job offer is not available in your country. Job Description : The HR Service Representative serves as a primary resource for all and Puerto Rico Associates at all levels contacting HR XPRESS rega...
- 20 Days Ago
HR Service Center Representative - Junior
- LanceSoft, Inc.
-
Framingham, MA
FULL_TIME
- LanceSoft is hiring an HR Service Center Representative located in Framingham, MA.Job SummaryDuration of contract: 06 monthsExpected hours per week: 36 hours per week.Onsite/Hybrid/Remote: RemoteJob D...
- 5 Days Ago
HR Service Center Representative - Junior
- Randstad
-
Framingham, MA
FULL_TIME
- This job offer is not available in your country. job summary : Responsibilities : Responsibilities : Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of abse...
- Just Posted
Junior HR Service Center Representative
- Global Technical Talent, an Inc. 5000 Company
-
Framingham, MA
CONTRACTOR
- Contract Duration 3 monthsPay rate up to $19/hrJob Description:The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRESS reg...
- Just Posted
32 HR. AMBULATORY SERVICE REPRESENTATIVE
- C100 UMass Memorial Medical Center, Inc.
-
Campus, MA
FULL_TIME
- Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Mo...
- 1 Day Ago
HR Service Center Representative jobs at Popular Companies
HR Service Center Representative
- US Tech Solutions, Inc.
-
Atlanta, GA
- *Job Title: HR Service Center Representative *Location: Atlanta GA *Duration: 9 months contract Description: · Responsib...
- 6/11/2024 12:00:00 AM
HR Service Center Representative (Remote)
- Company Confidential
-
Framingham, MA
- Job Description Job Description Hiring for a fully remote HR Service Center Representative for a company in Framingham, ...
- 6/11/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Title: Service Center Representative (San Diego) Location: Rio San Diego Drive, San Diego, CA 92108 – PST hours – Must s...
- 6/10/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Job Description A top hospital system and healthcare provider on the west coast and in Kearny Mesa/San Diego area is loo...
- 6/8/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
- Service Center Representative 6-month contract to perm possible Remote - onsite for the first 6 weeks San Diego, CA Requ...
- 6/8/2024 12:00:00 AM
Service Center Representative
- ATR International
-
San Diego, CA
- The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or ...
- 6/8/2024 12:00:00 AM
HR Service Center Representative
- US Tech Solutions, Inc.
-
Atlanta, GA
- *Job Title: HR Service Center Representative *Location: Atlanta GA *Duration: 12 months contract Description: · Responsi...
- 6/7/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Location: San Diego, CA 92108,USA, onsite for first 6 weeks for training then switches to a fully remote position. Durat...
- 6/7/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$51,007 to $68,787
Most Popular Cities in Massachusetts for HR Service Center Representative Jobs
What does a HR Service Center Representative do?
HR Service Center Representative
Adheres to predetermined schedules and work standards.
April 27, 2023
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
HR Service Center Representative in Union, NJ
Stay informed of Company and department policies and procedures.
May 13, 2023
Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
May 07, 2023
Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
April 20, 2023
Meet established performance criteria and required service levels.
March 20, 2023
Contribute to knowledge sharing within HR Service Center.
March 08, 2023
Demonstrate strong ability to effectively partner with other HR teams and operations.
March 05, 2023
Utilizes various resources to ensure that a complete and accurate answer is provided.
September 29, 2022
HR Service Center Representative in Richardson, TX
Communicate effectively with management team to convey information.
April 15, 2023