HR Service Center Representative jobs in North Carolina
Recently Added HR Service Center Representative jobs
HR Service Center Representative I
- Coca-Cola Consolidated
-
Charlotte, NC
FULL_TIME
-
Requisition ID: 188401
Posting Locations: Charlotte
Click here to view a Day in the Life of our Teammates!
Our Secret Ingredient is our Teammates.
We offer great rewards , competitive pay , career advancement and growth opportunities .
Full Time Teammates are also eligible for:- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
Job Overview
The HR Service Center Representative I serves as a point of contact to respond to basic employee and manager inquiries through telephone and email support. Provides accurate information about policies, processes, and programs to resolve employee inquiries and matters on a timely basis, while maintaining a high level of customer service. Escalates time-consuming and complex issues and inquiries to Subject Matter Experts (SME's) and Centers of Specialized Expertise (COE's) for resolve. Works closely with other HR stakeholders and leads the team in actively supporting the company's HR culture.
Duties & Responsibilities- Provides resolution through accurate and timely information to current and previous teammates who correspond with the HR Service Center with a wide array of matters (benefits, payroll, policy interpretation, employee relations, etc.)
- Offers professional and confidential customer service at the highest level to contribute to employee engagement
- Assists teammates with the use of our self-service portal and knowledge base to fulfill future needs independently when practical to do so
- Initiates case records and closes on the first contact when possible or assigns to Subject Matter Experts or Centers of Excellence
- Conducts other administrative and transactional tasks, special projects, and other duties as assigned
- Works with outside vendors to serve employees and to meet business needs (Equifax, ADP, The Work Number, etc.)
- Minimum 1-2 years experience working in customer service (additional consideration given to HR shared service center environment experience)
- Proven ability to work swiftly but conscientiously to serve the needs of employees while remaining attentive to others in the queue
- Demonstrated problem-solving skills including experience handling disheartened callers in a professional manner
- Effective oral and written communication skills, including but not limited to strong interpersonal skills to assist employees and managers of all levels
- Demonstrates strong organizational and follow-up skills
- Ability to multitask effectively and prioritize work
- Excellent keyboard skills which include MS Office skills to create routine correspondence, reports, or presentations
- HR software experience preferred
- Exhibits strong ability to effectively partner with HR Service Center Team and others (HR and other operations)
- High school diploma or GED
- Knowledge acquired through 1 to up to 3 years of work experience
- Bachelor’s degree
- Bi-lingual in English and Spanish
Office environment
Based out of the Corporate Office in the South Park neighborhood of Charlotte, NC
Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. - 9 Days Ago
Call Center Representative
- Preferred Parking Service, LLC
-
Charlotte, NC
FULL_TIME
- Skills/Experience Required: SHIFT: Friday- Tuesday 4pm-12am Excellent customer service skills Pays close attention to detail Works well in a high-pressure/high-volume call center You must have a posit...
- 19 Days Ago
HR Service Representative I
- ECU Health
-
Greenville, NC
FULL_TIME
- ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary ...
- 3 Days Ago
Customer Service Representative for a Call Center
- Enterprise Call Center
-
Rocky, NC
FULL_TIME
- Company DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care...
- 2 Days Ago
HR Service Delivery Advisor I - HR Customer Service Center
- UNC Health
-
Morrisville, NC
FULL_TIME
- DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Job SummaryThe HR Servi...
- 7 Days Ago
HR Service Delivery Advisor III - HR Customer Service Center
- UNC Health
-
Morrisville, NC
FULL_TIME
- Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: This positio...
- 1 Month Ago
HR Service Center Representative jobs at Popular Companies
HR Service Center Representative
- US Tech Solutions, Inc.
-
Atlanta, GA
- *Job Title: HR Service Center Representative *Location: Atlanta GA *Duration: 9 months contract Description: · Responsib...
- 6/11/2024 12:00:00 AM
HR Service Center Representative (Remote)
- Company Confidential
-
Framingham, MA
- Job Description Job Description Hiring for a fully remote HR Service Center Representative for a company in Framingham, ...
- 6/11/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Title: Service Center Representative (San Diego) Location: Rio San Diego Drive, San Diego, CA 92108 – PST hours – Must s...
- 6/10/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Job Description A top hospital system and healthcare provider on the west coast and in Kearny Mesa/San Diego area is loo...
- 6/8/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
- Service Center Representative 6-month contract to perm possible Remote - onsite for the first 6 weeks San Diego, CA Requ...
- 6/8/2024 12:00:00 AM
Service Center Representative
- ATR International
-
San Diego, CA
- The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or ...
- 6/8/2024 12:00:00 AM
HR Service Center Representative
- US Tech Solutions, Inc.
-
Atlanta, GA
- *Job Title: HR Service Center Representative *Location: Atlanta GA *Duration: 12 months contract Description: · Responsi...
- 6/7/2024 12:00:00 AM
Service Center Representative
- Insight Global
-
San Diego, CA
- Location: San Diego, CA 92108,USA, onsite for first 6 weeks for training then switches to a fully remote position. Durat...
- 6/7/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$45,006 to $60,694
Most Popular Cities in North Carolina for HR Service Center Representative Jobs
What does a HR Service Center Representative do?
HR Service Center Representative
Adheres to predetermined schedules and work standards.
April 27, 2023
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
HR Service Center Representative in Union, NJ
Stay informed of Company and department policies and procedures.
May 13, 2023
Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
May 07, 2023
Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
April 20, 2023
Meet established performance criteria and required service levels.
March 20, 2023
Contribute to knowledge sharing within HR Service Center.
March 08, 2023
Demonstrate strong ability to effectively partner with other HR teams and operations.
March 05, 2023
Utilizes various resources to ensure that a complete and accurate answer is provided.
September 29, 2022
HR Service Center Representative in Richardson, TX
Communicate effectively with management team to convey information.
April 15, 2023