HR Service Center Representative jobs in Pennsylvania

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HR Contact Center Representative
  • Integrated Resources INC
  • Wayne, PA FULL_TIME
  • Company DescriptionA Few Words About UsIntegrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.Job DescriptionResponsibilities • Inquiry Management.• Own the employee relationship as primary contact for employee/customer inquiries concerning HR-related programs, policies and tools; provide consistent and fair responses • Utilize Knowledge Base to manage all inquiries that can be resolved during phone call or that require basic investigation to provide resolution; proactively utilize all resources available • Complete necessary research to advance inquiries that are complex or have individual focus to next level of HR or identified SME • Manage all supported channels (phone, email, employee self-service portal, postal mail, fax) • Utilize case management skills to ensure timely responses and ensure achievement of internal service level agreements • Document interactions accurately and completely using tools and resources available • Support maintenance of HR information on client’s intranet and drive employee usage of self service solutions and intranet as a key resource • Collaborate with other global HR Service Advisors to identify and drive improvement of service delivery • Generate reports and communications to HR and other personnel as needed • Establish positive relationships throughout HR and with process partners • Identify and support enhancements of processes to improve effectiveness and efficiency Participates in various HR projects and initiatives while working collaboratively with other team members (15%) • Support projects as assigned • Ensure completion of activities on time • Escalate issues/concerns pro-actively Education and Experience Requirements • Bachelor degree is required • Minimum of 2 years related work experience in an HR or customer service role; previous experience working within an HR function is strongly preferred• Bi-lingual experience preferred; in addition to English, demonstrated ability to speak and write at least one of the following languages: Spanish, German and/or French. • Experience working in a matrix organization. • Strong technology skills. Ability to quickly learn and work in a cloud-based solution. • Ability to work in HRIS systems; SAP or Workday experience is a plus, but not required. • Demonstrated ability to use Microsoft Office products is required (Word, Excel, Outlook, PowerPoint, SharePoint, etc.). • Ability to use Salesforce.com cloud solution is a plus, but not required. Key Skills, Abilities, and Competencies • Ability to work in a fast-paced environment with constant deadlines and time constraints; open to an environment where things change constantly • Demonstrated strong interpersonal, verbal (phone) and written communication, as well as active listening skills to handle a volume of inbound inquiries from employees/customers; position continually requires demonstrated poise, tact and diplomacy • Analytical, strong focus on high quality output• Flexible, able to prioritize activities and multi-task in order to meet goals and deadlines • Ability to handle confidential information and issues effectively and without breach of confidentiality • Works well under very general supervision • Able to work independently, but collaborate as part of a global team • Able to interact with all levels of employeesComplexity and Problem Solving • Decision making within defined process. Additional InformationFor more information contact me at 732-429-1647
  • 22 Days Ago

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HR Service Center Rep I
  • Thomas Jefferson University & Jefferson Health
  • Philadelphia, PA FULL_TIME
  • PRIMARY FUNCTION:The HRSC Representative interacts with a diverse set of customers in support of in-bound telephone calls and emails from employees and retirees regarding Human Resource, Benefits, Rec...
  • 25 Days Ago

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HR Administrative Assistant/Recruitment Representative
  • Excel Medical Center
  • Philadelphia, PA FULL_TIME
  • Striving for a Healthier Community! Excel Medical Center seeking an HR Administrative Assistant/Recruiter to join us in our mission to provide direct clinical Adult medicine to the underserved communi...
  • 17 Days Ago

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Customer Service Representative (Part-Time/Hybrid)
  • Northern Area Multi-Service Center
  • Cheswick, PA PART_TIME
  • NAMS Transportation has been successfully providing transportation for 40 years to senior citizens and adults with disabilities. Our employees are our greatest asset and very important to us- this is ...
  • 14 Days Ago

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Service Electrician
  • Malace HR
  • York, PA FULL_TIME
  • Malace|HR is seeking an experienced Electrician to work in the Harrisburg and/or York, PA area. The position will be mobile with commercial accounts. A company provided work van outfitted with all ess...
  • 2 Months Ago

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Manager, HR Operations - HR Service Center - Full Time
  • Guthrie
  • Sayre, PA FULL_TIME
  • Job DescriptionPosition Summary:Under the direction of AVP, Caregiver Rewards, develops objectives for the HR Service Center’s day-to-day operations and analyzes metrics and data to ensure the objecti...
  • 2 Days Ago

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Service Center Representative
  • Insight Global
  • San Diego, CA
  • Location: San Diego, CA 92108,USA, onsite for first 6 weeks for training then switches to a fully remote position. Durat...
  • 6/2/2024 12:00:00 AM

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HR Service Center Representative II
  • American CyberSystems, Inc.
  • Atlanta, GA
  • Innova Solutions is immediately hiring for HR Service Center Representative Position type: Full-time - Contract Duration...
  • 6/1/2024 12:00:00 AM

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Service Center Representative
  • Insight Global
  • San Diego, CA
  • Title: Service Center Representative (San Diego) Location: Rio San Diego Drive, San Diego, CA 92108 – PST hours – Must s...
  • 5/31/2024 12:00:00 AM

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HR Service Center Representative II HR Service Center Representative II
  • US Tech Solutions
  • Atlanta, GA
  • Responsibilities: Responsible for the accurate and timely retrieval and dissemination of non-revenue pass travel informa...
  • 5/30/2024 12:00:00 AM

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HR Service Center Representative - Junior
  • LanceSoft
  • Framingham, MA
  • LanceSoft is hiring an HR Service Center Representative located in Framingham, MA Job Summary: Duration of contract: 06+...
  • 5/30/2024 12:00:00 AM

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Customer Service Center Rep I
  • Iteris, Inc.
  • Salem, OR
  • **Customer Service Center Rep I** Salem, VA 24153, USA Req #103 Wednesday, January 12, 2022 The **Customer Service Cente...
  • 5/30/2024 12:00:00 AM

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Patient Service Center Rep II - Remote
  • Tenet Healthcare Corporation
  • Frisco, TX
  • JOB SUMMARY The Patient Service Center Representative II is responsible for creating a positive patient experience by ac...
  • 5/30/2024 12:00:00 AM

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Service Center Representative
  • Insight Global
  • San Diego, CA
  • Job Description A top hospital system and healthcare provider on the west coast and in Kearny Mesa/San Diego area is loo...
  • 5/29/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for HR Service Center Representative jobs
$46,787 to $63,097

HR Service Center Representative
Adheres to predetermined schedules and work standards.
April 27, 2023
Assists with the maintenance of government postings at each worksite location.
February 21, 2023
HR Service Center Representative in Union, NJ
Stay informed of Company and department policies and procedures.
May 13, 2023
Provide Shared Services support by responding to Associates and Management via email and/or phone regarding HR questions within 24 hours.
May 07, 2023
Collaborate with HRSC Managers to maintain ongoing relationship and a complete grasp on their processes and procedures.
April 20, 2023
Meet established performance criteria and required service levels.
March 20, 2023
Contribute to knowledge sharing within HR Service Center.
March 08, 2023
Demonstrate strong ability to effectively partner with other HR teams and operations.
March 05, 2023
Utilizes various resources to ensure that a complete and accurate answer is provided.
September 29, 2022
HR Service Center Representative in Richardson, TX
Communicate effectively with management team to convey information.
April 15, 2023