Implementation Manager jobs in New Hampshire
Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Implementation Manager jobs
Senior Manager, Client Service Operations - Implementation
- Fidelity Investments
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Merrimack, NH
FULL_TIME
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2094268-1
Job Description
Senior Account Manager - Implementation
Role
As a Senior Account Manager supporting Fidelity Health’s Clients you will combine strong consultative account management skills with a deep knowledge of reimbursement account plan administration (i.e. Flexible Spending Accounts, Health Reimbursement Arrangements). Working both collaboratively and independently you will bring our clients from post-sale, through implementation and onboarding, ending at transition to ongoing service and support. You will provide project management skills and administrative services while serving as the subject matter expert for clients during the onboarding of their reimbursement account(s). You will also help the Sales and Relationship Management Teams expand Fidelity’s healthcare businesses and help the Product Team develop industry leading solutions.
The Expertise And Skills You Have- 7-10 years’ experience of project management and/or consultative client account management with proven ability to build and maintain client relationships.
- 5-7 years’ experience servicing large corporate clients.
- Bachelor’s Degree or equivalent experience.
- Preferred experience with a broad range of healthcare and wellness benefits.
- Exceptional project and account management skills including close collaboration with other teams, ensuring client satisfaction and project completeness.
- Corporate project and/or account management with previous experience in a regulated industry such as Financial Services.
- Preferred understanding of reimbursement account administration needs, process and regulatory knowledge.
- Familiarity with the full range of healthcare and wellness benefits and associated recordkeeping services.
- Proficient leadership skills consistently demonstrating the ability to get things done; taking initiative to identify service enhancements or process improvements; proven ability and success in identifying issue(s), identifying solution(s) and determining and acting on the best solution in a timely manner.
- Strong and effective interpersonal and communication skills.
- Demonstrated ability to balance account management servicing with sound business judgment.
- Effective organizational, time management, facilitation and prioritization skills.
- Your proactive execution of onboarding and administrative processes with quality, accuracy, efficiency and when necessary, appropriate root cause analysis and corrective action will ensure services are delivered with high quality.
- By developing and managing the relationship with the client from the very beginning, you will ensure the client recognizes the quality of service being provided and is satisfied with the quality of the service they receive.
- When necessary, your escalation and active participation in the resolution of service issues will ensure these are addressed appropriately within the organization.
- Your understanding of the objectives and initiatives related to client projects and work with the organization will ensure work is completed with high quality and efficiency.
- Your collaboration within the domain and the ongoing service team will ensure services are delivered in a cohesive manner and that reimbursement accounts are incorporated in key activities (e.g. annual business planning).
- By bringing voice of the customer feedback to the Product Team you will help Fidelity continue to develop industry leading solutions
You will be part of the RA Service Team, working closely with both product and the client account management teams to provide your assigned clients with the highest quality service possible. You will also support the sales team in pursuit of new clients and relationship managers in their efforts to expand the scope of services offered to current clients.
Certifications
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com. - 14 Days Ago
Store Manager
- Garage clothing-Store manager-Mall of Rockingham,...
-
Salem, NH
FULL_TIME
- Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
- 15 Days Ago
Assistant Store Manager
- Garage Clothing-Assistant Manager-Rockingham Mall,...
-
Salem, NH
FULL_TIME
- Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
- 9 Days Ago
Implementation Specialist
- Lightspeed Commerce
-
Amsterdam, NH
FULL_TIME
- Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking an Implementation Spe...
- 4 Days Ago
Implementation consultant
- Marcum LLP
-
Merrimack, NH
FULL_TIME
- Marcum LLP offers a great career with exceptional benefits. There’s a lot to think about when it comes to launching your career. At Marcum, we offer you a world of opportunity, a highly competitive sa...
- 20 Days Ago
Implementation Specialist
- Checkmate Payroll Services, Inc
-
Concord, NH
FULL_TIME
- Position Summary: The Implementation Specialist is responsible for providing quality service to new clients onboarding with Checkmate. This individual will contact clients to obtain necessary informat...
- 21 Days Ago
Implementation Manager jobs at Popular Companies
Implementation Manager
- Seel
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- Overview: Seel is building a new category of financial products that enable risk-free online shopping. We created produc...
- 6/12/2024 12:00:00 AM
Implementation Manager
- BlueGrace Logistics
-
Riverview, FL
- This role is primarily responsible for the successful onboarding of new clients, focused with North American transportat...
- 6/12/2024 12:00:00 AM
Implementation Manager
- LetsGetChecked
-
New York, NY
- LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through healt...
- 6/12/2024 12:00:00 AM
Implementation Manager
- LemonEdge
-
- Job Title: Implementation Manager About Us LemonEdge is a growing London-based FinTech company striving to revolutionise...
- 6/12/2024 12:00:00 AM
Implementation Manager
- ConsultNet Technology Services and Solutions
-
Providence, RI
- Implementation Manager Providence, RI (On-Site) Pay Rate $25.00 - $30.00 per hour Contract: 6 Months+ Job Description: I...
- 6/12/2024 12:00:00 AM
Implementation Manager
- IRALOGIX,Inc
-
Pittsburgh, PA
- Job Description Job Description Company: IRALOGIX, Inc. Position: Implementation Manager Location: Pittsburgh, PA, Milwa...
- 6/11/2024 12:00:00 AM
Implementation Manager
- Prialto
-
Portland, OR
- Job Overview: The Implementation Manager role is responsible for onboarding Prialto's new customers. Leaders of this cri...
- 6/10/2024 12:00:00 AM
Implementation Manager
- Oliver Carol Recruitment
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- Implementation Manager We're looking for a tech-savvy software implementation expert to manage the integration, optimiza...
- 6/10/2024 12:00:00 AM
About New Hampshire
New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$128,015 to $184,850
Most Popular Cities in New Hampshire for Implementation Manager Jobs
What does an Implementation Manager do?
Implementation Manager in Lawton, OK
Knowledge and implementation manager resume fl sales training.
January 25, 2020
Implementation Manager in Seattle, WA
We’re looking for an Implementation Manager to partner with our most strategic Enterprise clients to manage consultative trainings, drive adoption, and initiate long-lasting partnerships.
February 02, 2020
Implementation Manager in Philadelphia, PA
Managed product systems utilizing Software As A Service enterprise platforms that consisted of 25 or more implementations per month, by taking a vision & seeing it through execution.
February 21, 2020