Implementation Manager jobs in Oklahoma

The Project Manager role is responsible for the implementation of products and services of new clients and managing the coordination of internal/external project initiatives. This position will lead, plan, and organize the implementation cycle with our partners, end users, and direct clients.

Duties and Responsibilities

• Coordinating daily activities required to ensure projects are completed on time in a successful manner

• Managing implementation projects involving departmental or cross-functional teams focused on completion of project deliverables for client on-boarding

• Maintaining repeatable on-boarding strategies

• Creating project plans for all projects with decisive milestones, as well as timeline and responsibility assignment

• Defining scope and requirements of an implementation project

• Managing client satisfaction and expectations of products and services

• Training client on products and outlining process workflow utilizing products and services

• Supporting clients and resolving issues during implementations

• Documenting and capturing details of project tasks, milestones, and communications throughout the project lifecycle.

• Leading internal and external meetings/calls

Qualifications

• Ability to work in a dynamic professional environment while managing multiple projects simultaneously

• Excellent written and verbal communication skills with attention to detail

• Ability to communicate technical requirements to a non-technical audience

• Working knowledge of Word, Excel, MS Project

• Exceptional organizational skills