Import Coordination Manager manages operations and processes for scheduling, shipping/receiving, and documentation to import foreign goods and materials. Coordinates licensing, documentation, and payments. Being an Import Coordination Manager ensures compliance with all regulations and laws. Monitors schedules for potential delays and expedites and negotiates with shippers to resolve issues to ensure imported goods arrive on time. Additionally, Import Coordination Manager typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Import Coordination Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Import Coordination Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Air or Ocean Import or Export Specialist
Salary - $50k to $65k base - Commensurate with experience
Excellent benefits
Cargowise advantageous or similar software
Must have 2 years of experience in international freight forwarding operations is required.
The client is a global freight forwarder and has been on a path of continued expansion and success for over many decades.
Job Summary:
The Air or Ocean Import or Export Specialist is responsible for the handling of the Air or Ocean import/export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.
The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and “whatever-it-takes” attitude.
Essential Duties & Responsibilities:
Handle day-to-day air and ocean export shipments.
Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
Ensure all required documents are received; send final documents as needed.
File AES and other required documentation to process export shipments.
Arrange pick-ups, deliveries and container loading as required.
Maintain customer service updates, including tracking cargo from origin to destination.
Set up billing and payables.
Other duties as assigned.
Desired Skills and Expertise:
Knowledge of freight forwarding with a focus on air and ocean export operations.
Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous
Commitment to excellent customer service, supporting external and internal customers, and utilizing effective communication and follow-up skills.
Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
Effective interpersonal skills that result in loyal, long-term customer relationships.
Practical problem-solving and decision-making skills.
Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management