Information Technology Director jobs in Massachusetts
Information Technology Director directs the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Develops internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Director analyzes high-level business needs and researches new technologies to identify and select IT hardware and software products to support internal business processes. Evaluates methodologies, processes, and specifications of an organization's IT systems to develop an IT strategy and roadmap and ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Additionally, Information Technology Director plans and designs an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Oversees IT projects through their entire lifecycle to ensure completion is on-time and within budget and provides technical guidance to resolve complex issues. Requires a bachelor's degree. Typically reports to senior management. The Information Technology Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Information Technology Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Information Technology Director jobs
Director of Information Technology
- UTEC
-
Lowell, MA
FULL_TIME
-
Job Title: Director of Information Technology
Reports to: Chief Operating Officer
Type: Full Time
Category: IT
Background on UTEC, Inc.
UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused model begins with intensive street outreach, reaching proven high-risk youth where they’re at. UTEC engages youth in workforce development and educational programs and provides mental health services and intensive case management. Social justice and civic engagement are embedded in all programming. For more info, please visit.
UTEC is committed to its vision for Diversity, Equity and Inclusion which pledges to honor the lived experiences and expertise of individuals; create community and celebration of cultures; challenge all forms of oppression; and embody a culture that leans into discomfort and recognizes it as a growth opportunity. UTEC is dedicated to fair and equitable compensation practice, the health, mental health, and overall well-being of young adults and staff and to creating an environment that supports work-life balance and the individual and professional growth of all.
Job Summary
The Director of Information Technology will provide structure and control of the functions responsible for diverse technical operations. This includes hardware, software, and networking in both physical and virtual environments.
The Director of IT will be the connector between UTEC’s users and its technology. This position will be responsible for administering, supporting, and, when possible, improving the existing core technology infrastructure. This entails maintaining the technology that supports the organization’s daily operations, such as Internet access, users’ computing environment, software applications, cloud networks, inventory management, data security, email, and data accessibility.
The Director of Information Technology supervises the Technical Support Specialist and any related contractors or consultants.
Supervisory Responsibilities- Ensure effective time management of all direct reports. Review and approve all timesheets and requests for time off
- Provide regular supervision through individual meetings with direct reports on a weekly or bi-weekly basis. Document any exceptional performance as well as any concerning behavior shared with HR and perform an annual written performance review with each direct report
- Ensure that all staff can identify the impact of their role on agency-wide goals and metrics for success.
UTEC’s technology needs are provided by the core infrastructure and encompass existing technology elements necessary to support the organization’s operations. The core technology infrastructure consists of UTEC’s collection of on-premise and off-premise/cloud technology assets used to operate, monitor, manage, and support business operations. These include physical hardware (e.g. computers and printers), data storage and retrieval, network systems, phone systems, cloud infrastructure, website properties, data systems (e.g. Quickbase), and applications to support the business goals of the organization.
As Director Of Information Technology, This Person Will- Strategy Development: Under the direction of the COO and in collaboration with senior leadership to formulate the company’s technology strategy and integration that supports the company's culture and processes.
- Policy and Procedures: Devising and establishing IT policies and systems to support the implementation of strategies. Ensuring that policies and procedures for data management and protection are in place and actualized.
- Software Product Evaluation: Evaluate, select, and implement software products that enhance operational efficiency, customer service, and data security. Perform regular assessments to evaluate the usage of existing software products. Managing the transition to new products/software/applications and training staff on effective utilization.
- Training, Development, and User Support: Design and execute regular comprehensive training sessions to ensure that employees are proficient in using the various software. Work with department leaders to identify areas in need of training and to ensure that all products are utilized by the employees to their full potential.
- Provide technical support to end-users, addressing hardware and software issues promptly and professionally. Act as the escalation point for complex issues and coordinate with IT vendors to resolve technical challenges efficiently.
- Cybersecurity: Implement and enforce cybersecurity policies and protocols to safeguard sensitive data and maintain compliance with industry and state regulations. Conduct regular security audits and risk assessments.
- Technology Analysis: Effectively prepare and present to senior leadership using a variety of methods regarding project management, status updates, the viability of new technology, risk assessments, and risk mitigation strategy as well as the financial impact of technology issues or implementation. Oversight and analysis of user core enterprise applications including Google email, Google enterprise suite applications, Quickbase database, and any other application systems being utilized (i.e. Salesforce).
- User Account and Access Permissions Administration: Manage user accounts and associated permissions within our systems and software products ensuring that users have the requisite access rights to resources and data.
- Hardware Management: Maintain and update hardware inventory, and procure new equipment as needed. Setting up and configuring new workstations and equipment.
- Employee Onboarding and Offboarding: Create and configure user accounts across various systems and applications, ensure that new employees receive the necessary hardware, grant appropriate access based on employees' roles, and arrange for training of products, helping them become familiar with all systems and tools. At offboarding, disable &/or remove access to all systems and applications promptly, and coordinate the return of company-owned hardware and assets.
- Proactive maintenance and monitoring: Monitor all hardware, software, and networking in both physical and virtual environments. Ensure minimal infrastructure downtime and performance tuning. Update and patch user computing environments as needed. Disaster recovery planning and backing-up systems are required. Oversee onsite and remote access for staff support, cloud network and onsite VOIP telephone system. Monitor the cloud IT infrastructure including user cloud computers, cloud data storage, cloud networking, and cloud security.
- BS/BA in computer science, engineering, or relevant field or 5-9 years of experience preferred
- Masters degree preferred
- Proven experience as IT Director or similar role
- Excellent communicatios
- Must be able to make complex IT matters understandable and attainable to staff at all levels
- Excellent time management, and customer service skills
- Demonstrated experience leading teams, preferably in a technology support setting
- Demonstrated experience supporting a variety of technologies with a high level of user satisfaction, including but not limited to Windows, Mac, and Chrome platforms, Microsoft Office and Adobe Creative Cloud, imaging software, Audio/Video and media, inventory systems, and help desk/knowledge base systems
- Experience in analysis, implementation, and evaluation of IT systems and their specifications
- Sound understanding of computer systems (hardware/software), LANs, WANs, wireless networks, VPNs, Firewalls, etc.
- Self-starter that demonstrates personal initiative, responsibility, and a sense of ownership
- Make timely and sound decisions, especially under conditions of time pressure
- Strong verbal and written communication skills
- Experience with developing and offering training on IT-related matters to non IT staff
- Experience in information technology budgeting
- Demonstrated project management experience
- Demonstrated experience with strategic planning and the communication of future vision
- Strong problem-solving and decision-making abilities
- Skilled in data analytics, including software cost-benefit analysis
- Familiarity and development of data privacy regulations and cybersecurity best practices.
- Proficiency in software evaluation, implementation, and training.
- Manage website and social media assets’ functionality (excluding content)
- Manage data infrastructure including data acquisition, storage, security, analysis, and reporting
UTEC also stresses the importance of work-life balance and offers several wellness opportunities including additional time off (i.e. for the past two years we have closed at 3pm on Fridays during the summer months), an employee assistance program, down payment assistance for first time home buyers, parental leave, bereavement supports and unlimited free coffee!
UTEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, UTEC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - 3 Days Ago
Director, Information Technology
- Boys & Girls Clubs of Boston
-
Boston, MA
FULL_TIME
- Position: Director of Information Technology Summary of Position: The Director of Information Technology will manage and direct the Boys & Girls Clubs of Boston (BGCB) information technology (IT) oper...
- 9 Days Ago
Director of Information Technology
- Franklin Fitch
-
Cambridge, MA
FULL_TIME
- Director of IT | Biotech | Hybrid, Cambridge MA | $230,000 - $270,000 total compOne of Boston’s leading biotech’s are looking to bring on board a Director of IT to join their growing team and guide th...
- 1 Day Ago
Director of Information Technology
- Carrier
-
Ashland, MA
FULL_TIME
- CountryUnited States of AmericaLocation: CAFMA: FS Kidde Fenwal Ashland MA 400 Main Street, Ashland, MA, 01721 USAAbout This RoleKidde-Fenwal is seeking a Director of Information Technology who will b...
- 3 Days Ago
Senior Director Information Technology
- Franklin Fitch
-
Cambridge, MA
FULL_TIME
- Senior Director of IT | Biotech | Hybrid, Cambridge MA | $180,000 - $280,000 depending on experienceOne of Boston’s leading biotech’s are looking to bring on board a Sr Director of IT Operations to jo...
- 1 Day Ago
Director of Information Technology and Systems
- Galvion
-
Marlborough, MA
FULL_TIME
- THE COMPANY Galvion designs, develops, and manufactures ballistic helmets and dynamic power and data management solutions for the modern battlefield. We are a passionate, global, and fast-paced team c...
- 19 Days Ago
Information Technology Director jobs at Popular Companies
TX - PERM Information Technology Director - 150K DOE
- HexaQuEST Health, Inc.
-
Victoria, TX
- Job Description: JOB SUMMARY Plan, Organize, and Direct Information Technology activities for Citizens Medical Center. M...
- 6/11/2024 12:00:00 AM
Information Technology Director and Chief Information Security Officer
- American Agricultural Insurance Company
-
- AmericanAgTM has been in business since 1948. In that time span, our core purpose has stayed the same to provide the bes...
- 6/11/2024 12:00:00 AM
Information Technology Director
- The Amenity Collective
-
Owings Mills, MD
- We are seeking a seasoned Information Technology Director to lead the creation of innovative, user-centric solutions on ...
- 6/10/2024 12:00:00 AM
Director of Information Technology
- Questeq
-
Athens, PA
- Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Worki...
- 6/9/2024 12:00:00 AM
Information Technology Director
- Clearly Clean Products, LLC.
-
Greensboro, NC
- Clearly Clean is an award-winning, innovative manufacturer that creates eco-friendly products with features that surpass...
- 6/7/2024 12:00:00 AM
Information Technology Director
- Clearly Clean Products, LLC.
-
Frackville, PA
- Clearly Clean is an award-winning, innovative manufacturer that creates eco-friendly products with features that surpass...
- 6/7/2024 12:00:00 AM
Information Technology Director
- Community Action Opportunities
-
Asheville, NC
- INFORMATION TECHNOLOGY DIRECTOR General Statement of Duties This position performs highly skilled professional and techn...
- 6/7/2024 12:00:00 AM
Information Technology Director
- Franklin Fitch
-
Irving, TX
- Summary The Information Technology Director oversees the internal IT department, managing the entire IT portfolio and de...
- 6/7/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Information Technology Director jobs
$221,612 to $292,108
Most Popular Cities in Massachusetts for Information Technology Director Jobs
What does an Information Technology Director do?
Information Technology Director in Queens Village, NY
Director of Information Systems is a less commonly used title these days that tends to lean more toward the software side of the house and could also incorporate IT infrastructure under the same roof.
January 10, 2020
Information Technology Director in San Diego, CA
Information Technology Manager Job Responsibilities.
December 06, 2019
Information Technology Director in South Bend, IN
Our nearshore center will cater advancing our various Information Technology services in addition to better quality services.
December 12, 2019