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Information Technology Supervisor jobs in Delaware

Information Technology Supervisor supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Implements internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Supervisor analyzes business needs and recommends IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and coordinates and schedules IT initiatives. Additionally, Information Technology Supervisor monitors information systems to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems and data and develops backup strategies and recovery plans. Collaborates with business groups to help utilize information systems to improve operational efficiency. Requires a bachelor's degree. Typically reports to a manager. The Information Technology Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Information Technology Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

Recently Added Information Technology Supervisor jobs

C
Information Technology Specialist (INFOSEC)
  • Cybersecurity and Infrastructure Security Agency
  • Wilmington, DE FULL_TIME

  • Job Details

    Summary

    This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.

    Who May Be Considered:
  • U.S. Citizens
  • Interagency/Career Transition Assistance Program (I/CTAP) eligibles
    • View common definitions of terms found in this announcement.
    Learn more about this agency

    Overview
    Accepting applications

    Open & closing dates
    05/22/2024 to 06/03/2024

    Salary
    $88,520 - $135,987 per year

    Pay scale & grade
    GS 13 - 14

    Locations
    1 vacancy in the following locations:

  • Wilmington, DE

    Negotiable (within MD, VA, DE) Location Negotiable After Selection

    Baltimore, MD

    Norfolk, VA
  • Show more locations (1)


    • Roanoke, VA
  • Remote job
    No


    • Telework eligible
    Yes-as determined by the agency policy.

    Travel Required
    50% or less - You may be expected to travel for this position.

    Relocation expenses reimbursed
    No

    Appointment type
    Permanent

    Work schedule
    Full-time

    Service
    Competitive

    Promotion potential
    14

    Job family (Series)
    2210 Information Technology Management

    Supervisory status
    No

    Security clearance
    Sensitive Compartmented Information

    Drug test
    Yes

    Position sensitivity and risk
    Special-Sensitive (SS)/High Risk

    Trust determination process
    Suitability/Fitness

    Announcement number
    IOD-DHA-12409607-24-AD

    Control number
    792361900

    This job is open to

    The public
    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency
    This position is being filled through Direct Hire Authority and is open to all U.S. Citizens and Career Transition Assistance Program (CTAP) / lnteragency Career Transition Assistance Program (ICTAP) eligibles.

    Videos

    Duties
    Typical work assignments include:
  • Participate in cybersecurity partnerships with and across critical infrastructure owners and operators and state, local, tribal and territorial government.
  • Collaborate with critical infrastructure owners, operators, IT security experts, and managers to support organizational cybersecurity objectives.
  • Independently conduct cyber advisory visits and strategic cyber risk assessments to prepare and protect critical cyber infrastructure assets.
  • Serve as a keynote speaker at industry conferences, seminars, & events and participate as a panelist in discussions related to cybersecurity (i.e., data protection, risk management, ransomware, and incident response).
  • Participate in the establishment of community-based, regional, and/or statewide cyber security strategies, for state, local, and private partners and stakeholders.
  • Present findings and recommendations on complex issues or problems impacting major programs.
  • Advise senior management on cost-benefit analysis of information security programs, policies, processes, systems, and elements.
  • Measure effectiveness of defense-in-depth architecture against known vulnerabilities.
  • Review approved or proposed policies such as presidential executive orders, which may affect cybersecurity activities.


    • Requirements

    Conditions of Employment
  • Must live within one of the cities/states below:
  • Maryland / Baltimore, MD; Delaware / Wilmington, DE; Virginia / Roanoke, VA / Norfolk, VA
  • Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service, see ;/li>
  • All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
  • DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
  • You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • One-year probationary period may be required.
  • This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
  • This position has been identified as a drug testing designated position (TDP) for purposes of the CISA's Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment, you may be subject to periodic random drug testing.
  • Incumbent must possess and maintain a valid state driver's license.
  • This position will infrequently require work hours beyond a normal business operations schedule.
  • May be required to be in travel status 7-10 nights per month.


    • Qualifications

    To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying:

    GS-13
    You must have IT-related experience demonstrating each of the four competencies listed below:
  • Attention to Detail - Experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
  • Customer Service - Experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
  • Oral Communication - Briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
  • Problem Solving - Identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

    • GS-14
    You must have IT-related experience demonstrating each of the four competencies listed below:
  • Attention to Detail - Reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
  • Customer Service - Developing and maintaining relationships with customers, anticipating, and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
  • Oral Communication - Briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
  • Problem Solving - Identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.
    • AND

    SPECIALIZED EXPERIENCE:     In addition to meeting the qualification requirement listed above, you must have at least one year of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

    GS-13
    You qualify for the GS-13 grade level if you have at least one (1) year of specialized experience at the GS-12 grade level (or equivalent) performing the following duties:
  • Providing advisory services to leadership to ensure the proper operation of Information Technology (IT) systems throughout an organization;
  • Conducting risk and vulnerability assessments to protect Information Technology (IT) infrastructure assets and mitigate network vulnerabilities; AND
  • Developing policy and advocating for changes in policy that will support new initiatives or required changes/enhancements.

    • GS-14
    You qualify for the GS-14 grade level if you have at least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties:
  • Managing Information Technology (IT) related programs and projects;
  • Providing advice and guidance to resolve, implement, or manage cybersecurity issues; AND
  • Coordinating cyber incidents for reporting organizations and to various federal, state, and local government programs and officials.

    • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    All qualification requirements must be met by the closing date of this announcement.

    Education
    Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-- no substitution of education for experience is permitted .

    Additional information

  • Other incentives may be authorized.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
  • This job opportunity announcement may be used to fill additional vacancies.
  • This position has been designated excluded from bargaining unit representation under the national security provision of 5 Section 7112(B)(6).
  • The salary range indicated in this announcement reflects the minimum base pay, GS-13, step 1 up to the maximum base pay, GS-14, step 10. This announcement covers multiple locations. Upon selection, the salary will be adjusted based on locality for the selected duty location. General Schedule (GS) locality pay tables for all areas may be found on the Office of Personnel Management (OPM) website at: Salaries & Wages.
  • When entering a federal job at a grade level lower than the highest promotion potential level, you may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level.

    • Reasonable Accommodation Requests: This agency provides reasonable accommodation to otherwise qualified applicants and employees with a disability covered under the Rehabilitation Act of 1973, as amended, unless to do so would create an undue hardship to the agency (29 CFR )). If you need a reasonable accommodation for any part of the application or hiring process, contact the CISA Office of Equity, Diversity, Inclusion and Accessibility (OEDIA) by sending an email to with the subject line, "Reasonable Accommodation Request @ CISA." In the email itself, you must include your name, vacancy announcement number(s), and state your intent to seek a reasonable accommodation. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. For more information or inquiries, please contact the CISA Reasonable Accommodation Program at

    Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

    Shared Certificate: When CISA completes their selections, the remaining list of qualified candidates may be shared with other DHS Component agencies who are hiring for similar positions. You will have an opportunity to opt-in if you would like your name, application materials, and assessment results shared to be considered for employment with other DHS Component agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.
    Under the provisions of the Direct-Hire Authority, veterans' preference does not apply.

    Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

    If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. The interview process may consist of in-person or phone panel interview.

    Interagency/Career Transition Assistance Program (I/CTAP): If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered under I/CTAP, you must be rated eligible based on minimum qualifications for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

    To preview the application questionnaire, click here:

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
    The following documents are required and must be provided with your application. All documents, including transcripts, must be in English.

    1. RESUME: Your resume MUST show a detailed description of your job-related qualifications to include start/end dates with the month and year and hours worked per week (if less than 40) for all jobs listed. For all Federal civilian service, include your pay plan/band, series, and grade (e.g., GS-0201-09). Be clear and specific when describing your work history as human resources cannot make assumptions regarding your experience. Do NOT include photographs, links to social media (e.g., LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. IF INCLUDED YOUR RESUME WILL NOT BE CONSIDERED. Please view Resume & Application Tips.

    2. COVER LETTER (OPTIONAL): Your cover letter will not be used to determine your qualifications but will be included with your resume if you are referred.

    3. OTHER SUPPORTING DOCUMENTS ( only submit if applicable ):
  • CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied. Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held (examples of appropriate SF-50s include appointment/conversion, with-in grade/range increases and promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
  • QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.
  • VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).
  • ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.
  • 10-POINT VETERANS' PREFERENCE: If claiming 10-point Veterans' Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.
  • INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:
  • Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  • SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
  • Latest performance appraisal including your rating; AND
  • Any documentation from your agency that shows your current promotion potential.
  • CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; AND
  • Beginning and ending dates of appointment.


    • If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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    Information Technology Specialist (INFOSEC)
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    Director, Information Technology
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    About Delaware

    Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Information Technology Supervisor jobs
    $113,663 to $148,257

    Most Popular Cities in Delaware for Information Technology Supervisor Jobs

    Wilmington, DE
    Dover, DE
    Newark, DE
    Middletown, DE
    Smyrna, DE
    Bear, DE
    Delaware City, DE
    Harrington, DE
    Lewes, DE
    Milford, DE

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