Information Technology Supervisor jobs in New York

Information Technology Supervisor supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Implements internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Supervisor analyzes business needs and recommends IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and coordinates and schedules IT initiatives. Additionally, Information Technology Supervisor monitors information systems to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems and data and develops backup strategies and recovery plans. Collaborates with business groups to help utilize information systems to improve operational efficiency. Requires a bachelor's degree. Typically reports to a manager. The Information Technology Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Information Technology Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Information Technology Specialist 2 (NY HELPs) - 6764
  • Information Technology Services, Office of
  • Hampton, NY FULL_TIME
  • Minimum Qualifications

    Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.

    OR

    A bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.

    OR

    Two years of professional experience in information technology.
    Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.
    55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.
    NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

    Duties Description
    Under the general direction of an Information Technology Specialist 3, SG-23, within the Chief Technology Office, Workplace Services Bureau, Statewide Field Services Section, the Information Technology Specialist 2/Zone Technician, SG-18, will function as general desktop support staff for Workplace Services Support within the NYS Office of IT Services (ITS). These positions will be assigned to a variety of locations in support of ITS’s client agencies and may require lifting equipment weighing up to 50 pounds, intermittent travel, and some overtime.
    Specific duties include, but are not limited to, the following:

    • Review and respond to IT Service Management (ITSM) system incident and request tickets within designated assignment group.
    • Receive and professionally and courteously address desktop support calls transferred by the Service Desk.
    • Monitor ITSM work queues to ensure timely and effective resolution/fulfillment of client requests.
    • Collaborate with counterparts within other regional areas as workload dictates.
    • Install, load, and configure software and applications.
    • Troubleshoot and provide technical assistance to clients.
    • Obtain base knowledge in the core products used by supported clients.
    • Document diagnostic steps taken to troubleshoot/resolve client issues.
    • Work with other ITS groups to resolve computer-related issues.
    • Install, configure, and troubleshoot Multi-function Printers and Network printers.
    • Work with vendor support to resolve technical problems with agency IT equipment.
    • Train and orient users on hardware and software where appropriate.
    Additional Comments
    Some positions may require fingerprinting.

    Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

    Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

    For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

    At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

    Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
    Holiday & Paid Time Off
    • Thirteen (13) paid holidays annually
    • Up to Thirteen (13) days of paid vacation leave annually
    • Up to Five (5) days of paid personal leave annually
    • Up to Thirteen (13) days of paid sick leave annually for PEF.
    • Up to three (3) days of professional leave annually to participate in professional development

    Health Care Benefits
    • Eligible employees and dependents can pick from a variety of affordable health insurance programs
    • Family dental and vision benefits at no additional cost

    Additional Benefits
    • New York State Employees’ Retirement System (ERS) Membership
    • NYS Deferred Compensation
    • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
    • Public Service Loan Forgiveness (PSLF)
    • And many more.

    Some positions may require additional credentials or a background check to verify your identity.

  • 5 Days Ago

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Information Technology Specialist 2 (NY HELPs) - 7401
  • Information Technology Services, Office of
  • Orangeburg, NY FULL_TIME
  • Minimum QualificationsOpen Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any fie...
  • 5 Days Ago

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Information Technology Specialist 2 (NY HELPs) - 7679
  • Information Technology Services, Office of
  • Albany, NY FULL_TIME
  • Minimum QualificationsOpen Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any fie...
  • 6 Days Ago

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Information Technology Specialist 2 (NY HELPs) - 7315
  • Information Technology Services, Office of
  • Syracuse, NY FULL_TIME
  • Minimum QualificationsOpen Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any fie...
  • 9 Days Ago

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Information Technology Specialist 2 (NY HELPs) - 7613
  • Information Technology Services, Office of
  • Albany, NY FULL_TIME
  • Minimum QualificationsOpen Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any fie...
  • 10 Days Ago

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Information Technology Specialist 2 (NY HELPs) - 7065
  • Information Technology Services, Office of
  • Schenectady, NY FULL_TIME
  • Minimum QualificationsOpen Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any fie...
  • 11 Days Ago

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Information Technology Supervisor
  • DBI Staffing
  • San Francisco, CA
  • 5 days in office** The IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems...
  • 6/11/2024 12:00:00 AM

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Supervisor
  • ADB Companies Inc
  • Uniontown, PA
  • To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s ...
  • 6/11/2024 12:00:00 AM

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Information Technology Supervisor
  • Bayforce
  • The IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems compliance, provid...
  • 6/9/2024 12:00:00 AM

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Information Technology Supervisor
  • Bayforce
  • San Francisco, CA
  • Role Title: IT Supervisor – needs to have experience in a law firm Employment: Perm Annual Salary: $125,000 Preferred Lo...
  • 6/8/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Reserve, LA
  • HPC-Industrial, Powered by Clean Harbors, In Reserve, LA is looking for a Supervisor IS (Industrial Services) to join th...
  • 6/6/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Deer Park, TX
  • HPC-Industrial, Powered by Clean Harbors, is looking for a Supervisor to join their safety conscious team! This team mem...
  • 4/2/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Sumter, SC
  • Thompson Industrial, powered by Clean Harbors, is looking for an Supervisor to join their safety conscious team! This Fo...
  • 3/18/2024 12:00:00 AM

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Supervisor IS
  • Clean Harbors
  • Hopewell, VA
  • Thompson Industrial, powered by Clean Harbors, is looking for an Supervisor to join their safety conscious team! This Fo...
  • 3/12/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Information Technology Supervisor jobs
$119,374 to $155,707

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