Inside Sales Manager jobs in West Virginia

Company Overview:

U S Bearing and Power Transmission Corporation is a leading supplier of industrial parts and components, dedicated to providing top-quality products and exceptional service to our customers. With a commitment to excellence and innovation, we strive to meet the needs of various industries with precision and reliability.

Job Overview:

We are seeking a dynamic and experienced split-role Operations Manager & Inside Sales to join our team. This multifaceted role requires a talented individual who can efficiently manage day-to-day operations while also contributing to inside sales efforts within the organization. The ideal candidate will possess a strong understanding of industrial parts and components, coupled with exceptional leadership and sales skills.

Key Responsibilities:

1. Operations Management:

- Oversee and optimize daily operations to ensure efficiency and productivity.

- Managing adherence to operational procedures and policies to streamline processes.

- Monitor inventory levels and coordinate with procurement to maintain adequate stock.

- Manage logistics, including shipping, receiving, and distribution of products.

- Collaborate with cross-functional teams to enhance operational performance and resolve issues promptly.

2. Inside Sales:

- Respond to customer inquiries, provide product information, and offer solutions that meet their needs.

- Build and maintain strong relationships with existing customers to ensure satisfaction and repeat business.

- Assist with order processing, including quotes, order entry, and follow-up communications.

- Work closely with the outside sales team to support their efforts and provide necessary information and resources.

3. Customer Service:

- Ensure exceptional customer service by addressing inquiries, concerns, and complaints in a timely and professional manner.

- Collaborate with the customer service team at other branches to resolve issues and improve overall customer satisfaction.

4. Team Leadership:

-This position does not entail direct management of a staff other than a warehouse person/driver for logistical needs.

- Provide guidance, coaching, and training to team members to enhance their skills and performance as branch needs expand.

- Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.

Qualifications:

-High School diploma or equivalent (mandatory); Associate degree or some college experience in business management (preferred)

- Proven experience in operations management and inside sales, preferably in the industrial parts industry.

- Strong leadership skills with the ability to effectively manage a diverse team.

- Excellent communication, negotiation, and interpersonal skills.

- Proficiency in computers and POS/ inventory management software and other relevant business tools.

- Knowledge of industrial parts and components, including their applications and specifications.

Benefits:

- Competitive salary and performance-based incentives.

- Comprehensive health and wellness benefits package.

- Collaborative work environment.

Join USBPTC and play a pivotal role in driving operational excellence and supporting sales growth in the industrial parts industry. Apply now and become part of our dedicated team!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Beckley, WV 25801 (Required)

Work Location: In person