Intake Coordinator jobs in Arizona

Overview:

We are seeking a detail-oriented and organized Intake Coordinator to join our amazing Hospice team! You will be Responsible for managing all aspects of the patient intake, establishing, and maintaining positive relationships with customers and referral sources, responding to customer request and concerns, and managing the insurance verification and authorization processes.

The ideal candidate will have experience in medical administrative support and possess knowledge of hospice and medical terminology. This role plays a crucial part in ensuring the smooth intake process for patients.

Responsibilities:

1. Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

2. Ensures compliance with all state, federal, and accrediting body referral/intake regulatory requirements.

3. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.

4. Establishes and maintains positive working relationships with current and potential referral sources.

5. Builds and monitors community and customer perceptions of Sky Hospice, dba Arizona Life Hospice as a high-quality provider of services.

6. Gathers, collates, and reports referral statistics including key customer referral trends.

7. Answers telephone inquiries and channels them appropriately.

8. Appropriately files/scans clinical notes within patient’s medical record.

9. As necessary, sends physician’s orders for signature. Keeps current log of what is sent and tracks receipt of signed document.

10. Other duties as assigned by the office manager.

11. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Sky Hospice LLC dba: Arizona Life Hospice.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Experience:

1. Minimum of two years’ experience preferably in hospice or home health care, or graduation from two-year business college preferred.

2. Is at least eighteen years of age.

3. Word processing skills.

4. Personal computer skills

5. Business machine knowledge.

6. Medical Terminology.

7. Demonstrates good communication, negotiation, and public relations skills.

8. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

This position offers the opportunity to work in an amazing field of medicine, truly making a difference in people's lives. We are a close team and truly support each other in order to offer the very best for our patients!

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical specialties:

• Hospice & Palliative Medicine

Schedule:

• Day shift
• Monday to Friday

Experience:

• Intake Coordination: 2 years (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Mesa, AZ 85206 (Required)

Ability to Relocate:

• Mesa, AZ 85206: Relocate before starting work (Required)

Work Location: In person