Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
For a limited time MaineHealth is offering up to $10,000 Sign on bonus for all eligible experienced Registered Nurses with under 2 years of experience and $20,000 for experienced Registered Nurses with greater than 2 years of RN experience!
~24 hours per week, weekend coverage ~
This position is normally scheduled Saturday and Sunday (roughly 8-5 each day), with either one 8 hour day on a Monday or Friday OR 4 hours Monday and Friday weekly.
~ Office based in Portland Maine. Hybrid schedule possible after completing orientation ~
Position Summary
The Intake RN supports MaineHealth Care at Home’s (MHCAH) mission, vision, and values, by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, patient and family centered care, commitment to our community, and accountability. In accordance with national standards of nursing practice and within the guidelines and policies and procedures of both MHCAH and the Maine State Board of Nursing, the Intake RN provides highly reliable, evidenced based, patient-family centered quality care. Care delivery and coordination of patient and family care begins with the initial contact with the health care system and may continue across the continuum.
Required Minimum Knowledge, Skills, and Abilities (KSAs)