Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Intake Coordinator
Link Home Therapy is looking to hire a motivated, driven and professional Intake Coordinator to join the team.
Main objective of this role is to welcome, register and admit patients in our assisted living facilities and home care locations.
Duties and Responsibilities
· Complete admission paperwork with new patients and referrals
· Review and verify patient insurance coverage and benefits
· Schedule follow-up and tracking system to ensure timely setup for services
· Coordinate staffing for cases/ schedule appointments for therapy
· Maintain open communication with internal team and family members
· Perform administrative and clerical duties as necessary by team
· Conduct satisfaction check-ins with patients
· Track referral conversions/ provide reporting to referral sources
Qualifications
· Experience with healthcare admissions or medical administrative duties is preferred
· Experience with MS Office
· Strong organization and communication skills
Location: Full-Time on site in Englewood Cliffs, NJ
Benefits:
· $50K-$55K annual salary
· Medical, Dental, Vision Insurance
· Vacation, Six Paid Flexible Holidays and Sick Time
· CEUs through MedBridge
· 401K
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Ability to Commute:
Work Location: In person