IT Capacity Planner, Sr. jobs in Illinois
IT Capacity Planner, Sr. evaluates the organization's data processing and storage needs and develops long-term plans to meet business requirements. Implements policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planner, Sr. documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planner, Sr. may require a bachelor's degree in area of specialty. Typically reports to a manager. To be an IT Capacity Planner, Sr. typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Recently Added IT Capacity Planner, Sr. jobs
Sr. Capacity Planning Analyst
- Ally
-
Schaumburg, IL
FULL_TIME
-
Ally and Your Career
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
The Opportunity
Location: Schaumburg, IL
Top thing we're looking for: direct capacity planning / workforce management experience within a call center environment
Reporting to the Ally Insurance Workforce Management Director, this position is primarily responsible for creating, maintaining, and validating capacity plans used to assist the Ally Insurance contact center and back-office groups with short and long-term resource planning. This position will also create and implement strategies that support our continued effort to develop resource modification solutions in all areas of the enterprise as it pertains to the utilization and productivity of our staff.
The Work Itself- Ongoing partnership with Insurance Operations Leaders and Mangers to develop and implement back office and contact center capacity plans, as well as assists the team to maintain accurate workflows and headcount
- Work closely with Executive Leaders and their direct reports on capacity plans and resource modification strategies
- Responsible for conducting operational meetings to assess results and performance
- Responsible for conducting ad hoc analyses and managing reporting and metrics as it relates to developing, analyzing, and producing monthly reports and/or graphs to assess current trends relative to driving day-to-day business decisions
- Critical function of this position is to implement best practices in workforce management to ensure the most efficient use of staffing resources to meet customer needs
- Provide business insights across Ally Insurance for staffing related strategy, including cost / benefit analysis, and assist in the implementation of activities designed to optimize the workforce
- Ability to identify process improvement, effectiveness and efficiency and execute on change management, influence and collaboration in a matrix environment
- Ability to independently manage multiple tasks for multiple groups and work reliably in time sensitive situations
- Demonstrated strong analytical and organizational skill set
- Demonstrates a high degree of personal accountability, passion, and execution
The Skills You Bring- Bachelor's degree in related field preferred
- 3 years of Contact Center Work Force Management experience
- Strong Capacity Planning and Long-term Forecasting focus
- Understanding of FTE and application of labor costs
- Trend analysis / analytics experience is required
- Advanced knowledge of MS Word, Excel, PowerPoint, and Power BI
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:- Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Emerging
70000
Experienced
85000
Expert
100000
Incentive Compensation: This position is eligible to participate in our annual incentive plan. - 9 Days Ago
Network Planning Analyst/Capacity Planner
- JBW Federal
-
Scott, IL
FULL_TIME
- JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians. You will receive a comprehensive benefits package that includes: Health insurance De...
- 7 Days Ago
Network Planning Analyst/Capacity Planner
- Feditc Llc
-
Scott, IL
FULL_TIME
- FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the...
- 7 Days Ago
Event planner
- Solving IT
-
Chicago, IL
FULL_TIME
- A global leader in the retail pharmacy and wellness market is focused on offering their customers groundbreaking solutions to expand offerings and become the health and well-being partner of choice. T...
- Just Posted
Maintenance Planner
- Atlantis IT Group
-
Danville, IL
CONTRACTOR
- Job Title :Maintenance Planner Location : Danville, IL (Onsite) Duration : 12 Months Job Description: In this role, you will be responsible for facilities management support. You will Support Managing...
- 19 Days Ago
Senior Buyer/Planner
- IV IT SOLUTIONS LLC.
-
Lincolnshire, IL
FULL_TIME
- Job Title: Senior Buyer/PlannerLocation: Lincolnshire, Illinois, United StatesPosition Type: Full-Time/RegularNote: Shift Timimgs: 8am to 4:30pm CSTFirst 30 days will be onsite than convert to Hybrid ...
- 8 Days Ago
IT Capacity Planner, Sr. jobs at Popular Companies
Body Tech
- The Boyd Group
-
Fort Wayne, IN
- Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
- 6/12/2024 12:00:00 AM
Production Scheduler
- Firebolt Group
-
Wixom, MI
- PRODUCTION SCHEDULER – WIXOM – IN-PERSON Job Summary The Production Scheduler uses the company’s ERP system to plan prod...
- 6/12/2024 12:00:00 AM
Global Capacity Planner
- Apple
-
Cupertino, CA
- Global Capacity Planner Santa Clara Valley (Cupertino),California,United States Operations and Supply Chain The role is ...
- 6/11/2024 12:00:00 AM
CSR
- The Boyd Group
-
Statesville, NC
- Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
- 6/10/2024 12:00:00 AM
Capacity Planner
- Jobs for Humanity
-
Aurora, CO
- Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem...
- 6/9/2024 12:00:00 AM
CSR
- The Boyd Group
-
Belvidere, IL
- Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
- 6/9/2024 12:00:00 AM
Workforce Operations Management Consultant
- The Massachusetts Mutual Life Insurance Company
-
Springfield, MA
- The long term capacity planner is responsible for the development and maintenance of rolling 18 month capacity models fo...
- 6/8/2024 12:00:00 AM
Sales and Service Coordinator
- Service Experts
-
Beavercreek, OH
- Location: Beavercreek, OH Sales and Service Coordinator Reports To: Sales Manager, Operations Manager, Office Manager, o...
- 6/8/2024 12:00:00 AM
About Illinois
Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP),
the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planner, Sr. jobs
$114,762 to $143,857
Most Popular Cities in Illinois for IT Capacity Planner, Sr. Jobs
What does an IT Capacity Planner, Sr. do?
IT Capacity Planner, Sr. in Lowell, MA
Capacity Planner ensures that application capacity objectives are met with optimized cost by gather business demand requirements while forecasting required infrastructure resources to meet demand.
January 02, 2020
IT Capacity Planner, Sr. in Vallejo, CA
Capacity Planner relates business plans to technical data to develop utilization and capacity forecasts.
January 31, 2020