IT Systems Analyst jobs in Mississippi

The Business Systems Analyst is responsible for using their knowledge of software programs and business strategies to help Northwest Mississippi Community College maximize productivity and communication. Their duties include talking with management to determine their needs, coordinating with internal IT teams and vendors to implement, update and support software based on those needs and training company employees on how to use the software effectively in their daily jobs.

Qualifications Required

• Proven experience in implementing applications as a part of a project team
• Experience with business process improvement
• Experience with IT support of business applications using a ticketing system.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Critical Analytical/Problem solving ability
• Self-starter with team development and motivation abilities
• Experience in IT utilizing a SaaS system
• Strong working knowledge of Microsoft Office
• Experience creating user documentation
• Experience in coordinating application testing and participating in testing business applications
• Experience in training end users on application functionality
• Bachelor’s Degree in appropriate field of study or equivalent work experience in a relevant field

Qualifications Preferred

• Prior experience supporting Higher Education ERP and Student Information Systems
• Experience with Oracle Cloud ERP Finance, HCM/Payroll, Student Financial Aid, CRM, or Eloqua marketing

Duties and Responsibilities

This position provides guidance and support for the College ERP and Student Information System.  The specific responsibilities for this position include but are not limited to the following:

1. Works closely with each department as needed to ensure their data needs are met.
2. Assists with projects and new software application configurations/implementations.
3. Work with stakeholders to gather, document and manage the requirements for data migrations from the IBM iSeries server to a cloud environment.
4. Work directly with the Director of IT and IT Project Coordinator in conjunction with implementation and support partners for the College’s SaaS migration projects and other future projects.
5. Work with the IT Project Coordinator and departmental users to configure and setup workflows and define processes in the system.
6. works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion 
7. Work with the IT Project Coordinator to prepare reports for upper management regarding status of projects.
8. Support the ERP and Student Management systems after migration/implementation project completion, as well as support any other operational software systems.
9. Assists in setting up new employees’ user profiles and access and security roles to software applications as needed.
10. Facilitates training of end users and testing of business applications
11. Assist with other projects and duties as assigned by the Director of Information Technology (IT). 
12. Perform other related duties as assigned by the Director of Information Technology (IT).

Application

To apply attach and submit the following:

• Application at www.northwestms.edu
• Resume
• Transcript
• Three (3) Professional References