LAN/WAN Administrator jobs in Washington

Zachary Piper Solutions is seeking a TechOps Administrator to support a critical Security Operations Center in the following locations;

Elkridge, MD, Reston, VA, Redmond, WA, or Atlanta, GA . The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.

Clearance : TS / SCI Full Scope Polygraph

Location : Reston, VA, Atlanta, GA, Redmond, WA , Elkridge, MD

Schedule : Shift work 24x7 operational environment

Responsibilities of the TechOps Administrator :

• Monitor and report on deployment flow, ensuring operational functionality, and promptly escalating issues to the deploying team.
• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
• Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
• Identify and drive recovery levers with feature teams.
• Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
• Update standard operation procedures and technical training guides documentation as needed.
• Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, cleaning, and other services, and providing equipment assistance / troubleshooting.

Qualifications of the TechOps Administrator :

• Must hold an active TS / SCI with FS Poly.
• Excellent customer service skills and focus.
• Education : Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
• Adaptable to a fast-paced environment with changing priorities.
• Ability to execute work with precision in time-sensitive outage scenarios.
• Effective communication skills in both written and oral English.
• Ability to perform work under continuous deadline pressure.
• Openness to shift work, as 24 / 7 support is essential

Compensation of the TechOps Administrator :

• Compensation : $90,000 - $130,000 based on years of experience
• Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO / Holiday
• Opportunity to get your foot in the door with cyber security
• Long-term stable program

Last updated : 2024-06-07