Loan Servicing Supervisor jobs in Utah
Recently Added Loan Servicing Supervisor jobs
Loan Servicing Team Lead
- Mountain America Credit Union
-
Sandy, UT
FULL_TIME
- Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary Serves as a resource and supports the Loan Servicing Specialists. Assist existing and new hires with training and onboarding. May assist in giving input on candidates for employment and performance evaluations as well as participate in the quality review process. Be an effective leader in knowledge, skills and morale to the Specialists on the team. Serves as an escalation point above Specialists for servicing issues that require additional adeptness and expertise in servicing MACU’s consumer loans. Acts as a liaison for the members and branches within the department and assume additional responsibilities that assist in managing the department’s operations and team development. Job Description SCHEDULE Full-Time LOCATION In-Office at Mountain America Center 9800 S Monroe St Sandy, UT To be effective, an individual must be able to perform each job duty successfully. Provides quality service to credit union members to resolve loan problems and enhance their financial relationship with Mountain America. Thorough understanding of MACUs Loan Servicing guidelines and procedures. Assists Loan Servicing Assistant Manager in analyzing trends, servicing data and reports to ensure that service objectives are met. Resolves member concerns and complaints. Trains and mentors Specialists in all aspects of consumer loan servicing responsibilities and tasks. Exemplifies the call handling and quality review procedures. Assists Loan Servicing Assistant Manager with the quality review process. Handles all loan error assertions in compliance with Federal regulatory error resolutions regulations and maintains organized files regarding error resolution efforts. Builds and maintains a cooperative working relationship with personnel from all of the branches and assists them with any servicing questions or concerns members bring to them. Performs loan, share, payment and error adjustments in Symitar timely, accurately and in accordance with accounting and servicing regulations and guidelines. Handles loan pay-off requests in a timely and accurate manner. Works in conjunction with the Consumer Loans Compliance Manager to ensure loan servicing procedures and guidelines are in line with Federal regulations. Administers government mandated HELOC End-of-Draw period communications in accordance with regulations and maintains files regarding such efforts. Oversees all Home Equity and Student workout loan requests in a manner commensurate with loss mitigation regulations and works with the Collections Team to ensure adherence to rules and guidelines. Such includes: Verification of Income Properly reading title and credit reports Protects MACU interests by negotiating mutually beneficial agreements with members. Performs other duties as assigned. Managerial Level: Lead Have no supervisory/managerial responsibilities KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience Three to Five years of similar or related experience Education High school diploma or equivalent College course work in accounting is preferred. ~ Licenses, Certificates, Registrations, Trainings n/a Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer/Office Equipment Skills Basic computer operating skills. Intermediate skills in Microsoft Office (Outlook, Word, Excel) Must be proficient in all relevant internal systems Type a minimum of 35 words per minute preferred. Symitar and 10-Key experience preferred. Managerial Level Responsibility Has no supervisory/managerial responsibilities Other Skills and Abilities Thorough knowledge and understanding of credit union policies and procedures Knowledge of MACU departments, which the Consumer Loan Servicing team supports Strong leadership and motivational skills PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 25 pounds occasionally Environmental There are no unusually environmental factors Noise Environment Moderate noise (business office with computers and printers, light traffic) ***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.*** Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions.
- 3 Days Ago
Loan Servicing Specialist
- TAB Bank
-
OGDEN, UT
FULL_TIME
- Loan Servicing Specialist will work with the SMB Portfolio Manager in handling customer service, collections, and operational responsibilities related to servicing the SMB Loan Portfolio. The Loan Ser...
- 14 Days Ago
Loan servicing specialist
- Mountain America Credit Union
-
Sandy, UT
FULL_TIME
- Job Summary A Consumer Loan Servicing Support Specialist assists with questions, hardship modifications, subordinations, modifications due to subordinations, payment remittance, reconveyances, adjustm...
- 15 Days Ago
Loan Servicing Support Specialist - Part -Time
- Mountain America Credit Union
-
Sandy, UT
PART_TIME
- Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, o...
- 5 Days Ago
Loan processor
- Dollar Loan Center
-
Provo, UT
FULL_TIME
- LOAN PROCESSOR What we do? We're a short-term lender who serves our community by offering our customers a solution to their financial needs. Why YOU should work here! For starters, our first Core Valu...
- 11 Days Ago
Loan processor
- Dollar Loan Center
-
Roy, UT
FULL_TIME
- LOAN PROCESSOR What we do? We're a short-term lender who serves our community by offering our customers a solution to their financial needs. Why YOU should work here! For starters, our first Core Valu...
- 11 Days Ago
Loan Servicing Supervisor jobs at Popular Companies
Loan Coordinator
- Security Bank
-
Springfield, IL
- Job Type Full-time Description This position reports directly to the VP of Mortgage Operations, provides prompt and cour...
- 6/1/2024 12:00:00 AM
Loan Coordinator - CRE and Capital Markets
- Community Bank System, Inc.
-
Clifton Park, NY
- Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized...
- 5/31/2024 12:00:00 AM
Inside Sales Specialist - Mortgage Loan Coordinator
- Top Flite Financial, Inc.
-
Pittsburgh, PA
- Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
- 5/31/2024 12:00:00 AM
Loan Coordination Specialist III (Commercial Lending Experience Required)
- BOK Financial
-
Houston, TX
- Req ID: 75060 Location: Houston -HOUS Areas of Interest: Commercial Banking; Commercial Loan Processing; Complex Commerc...
- 5/31/2024 12:00:00 AM
Mortgage Loan Coordinator
- PSECU
-
Harrisburg, PA
- PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Mortgage Loan Coo...
- 5/30/2024 12:00:00 AM
Senior Commercial Loan Coordinator
- Enterprise Bank & Trust
-
Saint Louis, MO
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 5/30/2024 12:00:00 AM
Mortgage Loan Coordinator I
- Redwood Credit Union
-
Napa, CA
- At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can't do it without you - our n...
- 5/30/2024 12:00:00 AM
Senior Commercial Loan Coordinator
- Enterprise Bank & Trust
-
Clayton, MO
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 5/24/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$46,686 to $52,447
Most Popular Cities in Utah for Loan Servicing Supervisor Jobs
What does a Loan Servicing Supervisor do?
Loan Servicing Supervisor
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021