Logistics Supervisor jobs in Pennsylvania

Summary

As a Logistics Supervisor at CF Logistics, your responsibilities include overseeing day-to-day dispatch operations. While based in Toughkenamon, you’ll collaborate with the Logistics Manager in Blandon, PA, to manage routing and dispatching for all outbound loads. With our 24/7 locations, you’ll be part of an on-call rotation that covers nights and weekends. Your key tasks involve supervising a team of four dispatchers and ensuring efficient routing, on-time deliveries, and exceptional customer service.

Responsibilities

As a Logistics Supervisor, you’ll Manage the daily operations of the Dispatch team, including scheduling, training, coaching, and performance evaluation. You will play a crucial role in managing daily transportation operations. Your responsibilities will include:

1. Trip Building and Carrier Assignment:

• Ensure the dispatch team handles orders and trips accurately.
• Train team members to create legal routes following Hours of Service (HOS) and Department of Transportation (DOT) guidelines.
• Develop and maintain processes to enhance dispatch efficiency.
• Collaborate with the Logistics Manager to assign routes and select carriers.
• Monitor product availability to ensure timely departures of trucks.
• Continuously evaluate route efficiency and optimize as needed.

2. Customer Delivery Procedures:

• Track and maintain customer On-Time scorecards.
• Identify areas for improvement, such as reducing customer detention times and enhancing routing efficiency.
• Address day-to-day delivery issues, keeping internal Customer Service and Sales teams informed of delays and proposed solutions.

3. Freight Rejection Oversight:

• Serve as the primary point of contact for freight claims.
• Document claims, make accountability decisions, and coordinate resolution with relevant parties (internal or external carriers).
• Participate in monthly management meetings to address rejections and implement strategies to reduce claims.

4. Appointment Scheduling:

• Supervise appointment scheduling within the department.
• Collaborate with sales, Customer Service teams, and customers to optimize appointment availability for efficient route planning.

5. Outside Freight Sales Support:

• Coordinate with Backhaul staff to manage driver schedules and comply with HOS regulations.
• Assist the freight sales team in delivering outside freight, handling paperwork, optimizing truck utilization, and improving routing efficiency.
• Develop processes to track outside freight costs versus revenue gained.

6. Daily Routing Financial Management:

• Support Requests for Proposals (RFPs) and carrier onboarding.
• Review and manage carrier costs effectively.

Qualifications

• Minimum of 2 years in a Logistics Supervisor role
• Dispatch and Transportation Operations expertise required
• Ability to manage a daily shipping schedule of at least 55 trucks daily
• Multi-stop refrigerated expertise preferred
• Multi-tasking skills are critical
• Strong Problem Resolution abilities
• Commercial Class 8 fleet knowledge preferred; Able to access and make decisions on breakdown and repairs needed
• DOT and HOS knowledge
• Driver routing, trip scheduling, and driver dispatch
• IT skills strongly needed: Teams, Office, SAP, ProducePro, Nextraq, TMS software, etc.
• Bilingual English / Spanish preferred.

CF Logistics LLC. offers excellent Pay, Healthcare Benefits, Paid Time Off and 401K.

CF Logistics LLC. is an equal employment opportunity employer. The company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The company also prohibits harassment of applicants and employees based on any of these protected categories.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Logistics / Dispatch: 2 years (Required)

Work Location: In person