Medical Secretary provides secretarial support to clinical staff. Performs various secretarial and clerical duties, such as typing reports and correspondence, transcribing written notes, maintaining records and files, answering phones, and arranging clinician schedules. Being a Medical Secretary may be responsible for entering clinician charges into medical billing system. Requires knowledge of medical terms and vocabulary. Additionally, Medical Secretary requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Medical Secretary works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Medical Secretary typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job summary
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
We are looking for someone to work Mon, Tues, Wed work pattern
Main duties of the job
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks;
this will be dependent upon factors such as workload and staffing levels :
a. Typing letters, reports and associated documentation as required
b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c. Managing all enquires in an effective manner
d. Maintaining an accurate referrals database
e. Actioning all incoming email
f. Processing letters as requested
g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records
h. Inputting data into the patients healthcare records as necessary
i. Processing referrals using the electronic referral system (ERS)
j. Processing requests for information , SAR, insurance / solicitors letters and DVLA forms
k. Clinically coding data on Systm1
l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
m. Managing all administrative queries as necessary
n. Carrying out system searches as requested
o. Maintaining a clean, tidy, effective working area at all times
Supporting all clinical staff with general administrative tasks as requested
About us
We are looking for an enthusiastic team player to join our reception team at Coxhoe Medical Practice.
We have an excellent GP and Nursing Team and a supportive and efficient administrative team.
Candidates should be good communicators with a track record for delivering excellent customer care and have the ability to work under pressure.
Current list size 7,100
SystmOne Clinical System
Confidentiality is integral to this role.
Previous General Practice experience and IT skills would be an advantage but not essential.
Full training for the role will be provided.
Flexibility is required for holiday and sickness cover of colleagues.
Job description
Job responsibilities
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks;
this will be dependent upon factors such as workload and staffing levels :
a. Typing letters, reports and associated documentation as required
b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c. Managing all enquires in an effective manner
d. Maintaining an accurate referrals database
e. Actioning all incoming email
f. Processing letters as requested
g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records
h. Inputting data into the patients healthcare records as necessary
i. Processing referrals using the electronic referral system (ERS)
j. Processing requests for information , SAR, insurance / solicitors letters and DVLA forms
k. Clinically coding data on Systm1
l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
m. Managing all administrative queries as necessary
n. Carrying out system searches as requested
o. Maintaining a clean, tidy, effective working area at all times
Supporting all clinical staff with general administrative tasks as requested
Person Specification
Experience
Essential
Desirable
Experience working in GP Practice / Primary Care
Qualifications
Essential
Good Standard of Education - Minimum of 5 GCSEs (or equivalent) at C Grade or above including English Language
Desirable
Last updated : 2024-05-25