Member Services Director jobs in Maine

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Clinical Services
  • Alternative Wellness Services
  • Biddeford, ME FULL_TIME

  • Location: Biddeford, ME (with regular travel to other AWS sites)


    About Us:

    Alternative Wellness Services (AWS) is a dynamic and growing organization dedicated to

    providing exceptional behavioral health services. As a small agency, we offer a unique

    opportunity for you to make your mark and work closely with both patients and staff, free from

    the constraints of a large bureaucracy. We were identified as one of Maine's 2023 Best Places

    to Work, underscoring our commitment to creating a supportive and engaging work

    environment. Join us and be part of a team that is making a difference in the community.


    Job Summary:

    AWS is seeking an experienced and visionary Director of Clinical Services to join our leadership

    team. The Director of Clinical Services will oversee and enhance the clinical aspects of the

    organization, providing supervision and support to all licensed clinicians, maintaining a small

    caseload, and leading the development and implementation of clinical programs. This role is

    pivotal in ensuring regulatory compliance, fostering a culture of excellence in patient care, and

    driving program growth and diversification. The Director will work closely with the Practice

    Manager to integrate clinical needs with operational workflows, improve quality assurance

    measures, and develop strategies for staff satisfaction and retention. This is an opportunity to

    grow with the agency, enhancing your career and professional development as you help AWS

    expand and succeed. Your success in this role will be financially rewarded, with potential

    opportunities for profit sharing as the agency grows.


    Key Responsibilities:

    • Oversee the licensing process and ensure compliance with state and federal standards.
    • Provide, or direct, the clinical supervision and support of our licensed clinicians.
    • Maintain a small caseload to ensure high-quality direct client services.
    • Lead the development and implementation of new clinical programs and services.
    • Stay abreast of industry trends and service delivery needs to drive program growth.
    • Collaborate with the Practice Manager to integrate clinical needs with operational workflows.
    • Conduct trainings and presentations to enhance clinical knowledge and practices.
    • Represent AWS at conferences, community meetings, and other public forums.
    • Develop and implement quality assurance measures and evaluate service effectiveness.
    • Collaborate on strategies for staff satisfaction and retention.


    Qualifications:

    • Master's degree or PhD in Social Work, Counseling, Psychology, or a related clinical field.
    • Active Maine licensure as a Licensed Clinical Professional Counselor (LCPC), Licensed Marriage and Family Therapist (LMFT), Licensed Pastoral Counselor, Licensed Clinical, Social Worker (LCSW), Conditional Clinical Social Worker (CSW-IP), or licensed psychologist. Must be able to provide clinical supervision in Maine.
    • Minimum of 5 to 10 years of clinical and managerial experience in behavioral health care settings.
    • Exceptional leadership & communication skills.
    • Ability to maintain a flexible work schedule.


    Benefits:

    • FREE Health Insurance Option for full-time employees
    • Dental and Vision insurance
    • Paid holidays and generous paid time off
    • Company Paid Short-term (STD), long-term disability, and life insurance
    • 401k
    • Mileage reimbursement
    • Employee Assistance Program (EAP)
    • Competitive pay with bonus pay and incentives
    • Paid training
    • Professional development assistance

    Why Join Us?

    At AWS, we offer the opportunity to grow with the agency, enhancing your career and

    professional development as you help us expand and succeed. Your success in delivering

    exceptional clinical services will directly contribute to the growth and sustainability of the

    agency, providing you with the chance to advance your career and make a meaningful impact

    on the community we serve. Additionally, as the agency grows, there will be potential

    opportunities for profit sharing and increased financial rewards.


    Apply Today:

    If you are a dedicated clinician with a passion for excellence and a vision for growth, we

    encourage you to apply.

  • 3 Days Ago

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Director, Volunteer Services
  • Friends In Action
  • Ellsworth, ME VOLUNTEER
  • About us Friends In Action is a Charitable Corporation in Ellsworth, ME. Our goal is to Empower older residents and residents living with a disability to live independently and thrive with dignity and...
  • 3 Days Ago

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Social Services Director
  • Genesis
  • Belfast, ME OTHER
  • Join our team as Director of Social Services and foster an environment within the nursing center that enables our patients/residents to maximize their well-being and overall quality of life by creatin...
  • 3 Days Ago

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Social Services Director
  • Genesis HealthCare | Sandy River Center - Farmington, ME
  • Farmington, ME FULL_TIME
  • Join our team as Director of Social Services and foster an environment within the nursing center that enables our patients/residents to maximize their well-being and overall quality of life by creatin...
  • 3 Days Ago

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Social Services Director
  • River Ridge Living Center
  • Biddeford, ME FULL_TIME
  • SEEKING FULL-TIME LCSW AT RIVER RIDGE CENTERJoin our team as Director of Social Services and foster an environment within the nursing center that enables our patients/residents to maximize their well-...
  • 3 Days Ago

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Social Services Director
  • Genesis HealthCare | Harbor Hill Center - Belfast, ME
  • Belfast, ME FULL_TIME
  • Join our team as Director of Social Services and foster an environment within the nursing center that enables our patients/residents to maximize their well-being and overall quality of life by creatin...
  • 3 Days Ago

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Team Member Service Director
  • Navion Senior Living
  • Lenoir, NC
  • The Team Member Services Director assists in the direction of residence operations. Lead and motivate employees in provi...
  • 6/10/2024 12:00:00 AM

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Director
  • Leadenhall Search & Selection
  • Leadenhall Search and Selection are working with a global consulting firm, specialising in talent strategies. With a foc...
  • 6/10/2024 12:00:00 AM

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Director
  • New York Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 6/10/2024 12:00:00 AM

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Member Services Assistant Director
  • JCCs of North America
  • Columbus, OH
  • Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer ...
  • 6/9/2024 12:00:00 AM

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Director
  • Cyfle
  • Columbus, OH
  • About the job Director Salary: $ 156,500.00 We have partnered with a civil engineering firm in the Columbus, OH to provi...
  • 6/9/2024 12:00:00 AM

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Associate Director/Director
  • BioPhase
  • San Diego, CA
  • We seek an enthusiastic and highly motivated DMPK Lead to join our seasoned drug discovery and early development team. Y...
  • 6/8/2024 12:00:00 AM

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Director
  • Bridgestone Academy
  • Powder Springs, GA
  • Job Description Job Description Previous experience as an Assistant Director in Childcare Must be familiar with BFTS rul...
  • 6/8/2024 12:00:00 AM

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Photo Director/Associate Photo Director
  • Aquent
  • Milwaukee, WI
  • FANTASTIC PHOTO DIRECTOR OPPORTUNITY RELOCATION Assistance Provided if Needed Our client, a leading provider of shipping...
  • 6/7/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$129,575 to $177,647

Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019