Member Services Director jobs in Utah

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

T
Member Services
  • Troon
  • Heber, UT PART_TIME
  • Essential Functions & Accountabilities

    • Responsible for properly checking in all Members and their Guests.
    • Greet each customer with a smile and a friendly greeting
    • Book court times, training appointments and group fitness classes both in person and on the phone
    • Be courteous and polite on the telephone as well as face to face contact
    • Maintain positive relations and rapport with members and guests
    • Be familiar with roles of all staff so that you can direct guests to the appropriate staff member
    • Listen to guests inquiries and complaints and deal with them in a responsible and professional manner.
    • Assist in cleaning and straightening of the pro shop
    • Assist with inventory controls and the sale of merchandise
    • Fully understand the basic POS/ inventory system functions and procedures
    • Promote upcoming events and programs to members and guests
    • Making blended smoothies as well as providing our members and their guests with information regarding our products
    • Pour wine and beer, along with other beverages. Wash glassware and utensils after each use. Serve food to customers seated at the bar or in lounge veranda area
    • Clean up after customers and clean work area. Arrange bottles and glasses to make attractive displays
    • Help manage inventory of beer/wine/other beverages, smoothie juice/add-ons, snacks, and bar supplies
    • Know and enforce all the rules, policies, and procedures at the Club
    • Follow and complete all opening and closing procedures established by the Club
    • Empty the towel bins and perform laundry with the member towels on each shift.

    Education/Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Previous Customer Service Experience

    Previous Point of Sale experience

    Physical Demands:

    Frequently stands and uses hands; reaches with hands and arms, talks or hears. Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

    Environment/Noise:

    Occasionally works in outdoor weather conditions. Noise level is moderate.

    Full Time employees receive benefits:

    Company benefits offered including medical, dental, vision, life insurance and 401k

    Job Knowledge, Skill, and Ability Preferences:

    • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
    • Retail sales experience is preferred.
    • Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as tennisdirector.com or ClubAutomation.

    This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
  • Just Posted

R
Utah Regional Director, Residential/Hourly/Family Services
  • RISE Services, Inc.
  • Draper, UT FULL_TIME
  • PURPOSE: Responsible for the direction and management of the regional RISE Residential/Hourly/Family Service programs. The Regional Director provides guidance and coaching to state regional management...
  • 1 Day Ago

S
Administrative Services Director/Finance Director
  • South Weber City
  • Ogden, UT FULL_TIME
  • Position: Administrative Services Director/Finance DirectorWage: $80,000 – $120,000Type: Full-Time ExemptDepartment: AdministrationReports to: City ManagerJob SummaryThe Administrative Services Direct...
  • 2 Days Ago

S
Administrative Services Director/Finance Director
  • South Weber City
  • Weber, UT FULL_TIME
  • Position: Administrative Services Director/Finance Director Wage: $80,000 – $120,000 Type: Full-Time Exempt Department: Administration Reports to: City Manager Job Summary: The Administrative Services...
  • 6 Days Ago

S
Commercial Director
  • Savage Services
  • Midvale, UT FULL_TIME
  • Our company was founded on processing and transporting materials for our Customers. We understand and respect our Team Members as the lifeblood of what we do. Team Members are encouraged to find a bet...
  • 9 Days Ago

O
Senior Director, Creative Services
  • OUR Rescue
  • Murray, UT FULL_TIME
  • Location: Salt Lake City, Utah (Hybrid)Reports To: VP, Marketing & CommunicationsAbout OUR Rescue: OUR Rescue (formerly Operation Underground Railroad) fights human trafficking and child sexual exploi...
  • 1 Day Ago

M
Lifestyle Director
  • Maplewood Mill Pond LLC
  • West Yarmouth, MA 02673, MA
  • Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewoo...
  • 6/2/2024 12:00:00 AM

D
Technical Director
  • Department of Homeland Security
  • Arlington, VA
  • The Department of Homeland Security (DHS) is recruiting for a Technical Director to serve as an executive within the Cyb...
  • 6/2/2024 12:00:00 AM

N
Team Member Service Director
  • Navion Senior Living
  • Lenoir, NC
  • The Team Member Services Director assists in the direction of residence operations. Lead and motivate employees in provi...
  • 5/31/2024 12:00:00 AM

S
Executive Director
  • Stellar Senior Living
  • Denver, CO
  • Executive Director - Large Assisted Living Community Your passion for helping others along with your natural ability to ...
  • 5/31/2024 12:00:00 AM

H
Director of Intake
  • Haven Behavioral Healthcare
  • ALBUQUERQUE, NM
  • Director of Intake - Inpatient Behavioral Healthcare Haven Behavioral Hospital of Albuquerque is a 48-bed licensed, acut...
  • 5/30/2024 12:00:00 AM

S
Director of Operations
  • Selmet
  • Albany, OR
  • Director of Operations If you would love to be part of a company that is poised for substantial growth with opportunitie...
  • 5/30/2024 12:00:00 AM

T
Director of Rehab
  • Tender Touch Rehab Services, LLC
  • Palm Coast, FL
  • Overview: Must be a licensed and or a registered therapist to be considered. ** EXCLUSIVE NEW JOB OPPORTUNITY!!** ***Hig...
  • 5/20/2024 12:00:00 AM

A
Agency Director
  • Ambercare
  • Clovis, NM
  • >> We offer our team the best << Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Li...
  • 4/23/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$126,364 to $173,246

Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019