Member Services Manager jobs in Alaska
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Member Services Manager jobs
Alaska Area Sales Manager
- Northrim Bank, Member FDIC
-
Anchorage, AK
FULL_TIME
-
We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing value for our customers and communities.
Employee Benefits- Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
- Paid Time Off to include select paid holidays
- Retirement Benefits with generous 401K match
Paid Parental Leave, Education Assistance, Employee Assistance Program, Employee Wellness Program and much more!
Position Summary
The Regional Manager oversees the business and marketing operations in a designated geographic area. Manages budgets and daily operations to achieve business goals and maximize profitability.
Qualifications
Education- Bachelor’s degree in Business, Finance, or other related field. Four years of related work experience may be substituted for the education requirement.
- Six years of mortgage industry sales/management experience.
- Related military education/experience may be used as a substitute for education or work experience.
- Registration and annual certification with the National Mortgage Loan Licensing Registry required.
- Exceptional communicator with the talent to easily identify issues, problems or concerns and mentor staff to self-discover resolutions and solutions.
- Ability to effectively present information and respond to questions.
- Excellent organizational skills and attention to detail.
- Strong understanding of mortgage products and guidelines.
- High level of analytical skill to assess and evaluate various aspects of operations, coordinate daily tasks, and independently determine solutions to complex problems.
- Exhibit sound and accurate judgement. Support and explains reasoning for decisions, and include appropriate people in decision-making process.
- Demonstrate accuracy and thoroughness. Look for ways to improve and promote quality.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Proficient knowledge of MS Office Suite, including Word, Excel, PowerPoint, and Outlook. Ability to operate standard office equipment such as PC, printer, fax/copier, and telephone.
- The noise level in the work environment is usually moderate.
- Work is performed in a professional office environment.
GRADE: 20
WORKER CATEGORY: Full-Time
Northrim Bank/Residential Mortgage, LLC is an equal opportunity and affirmative action employer. Northrim Bank/RML does not discriminate in employment based upon race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, protected veteran status, pregnancy, parenthood, marital status, changes in marital status, genetic information or any other status protected by federal, state or local law. - 10 Days Ago
Teller or Universal Banker - Juneau Financial Center
- Northrim Bank, Member FDIC
-
Juneau, AK
FULL_TIME
- At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing va...
- 5 Days Ago
Branch Supervisor I - Juneau Financial Center
- Northrim Bank, Member FDIC
-
Juneau, AK
FULL_TIME
- At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing va...
- 5 Days Ago
Universal Banker I- Retail Banking/Float Pool
- Northrim Bank, Member FDIC
-
Anchorage, AK
FULL_TIME
- At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing va...
- Just Posted
Teller or Universal Banker - Soldotna FC Branch, Part Time
- Northrim Bank, Member FDIC
-
Soldotna, AK
PART_TIME
- At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work. We believe in providing va...
- 1 Day Ago
Mortgage Loan Processor - Anchorage, AK
- Northrim Bank, Member FDIC
-
Anchorage, AK
FULL_TIME
- At Northrim Bank and Residential Mortgage LLC, our vision is to be Alaska’s premier bank and employer of choice! We are looking for professional and knowledgeable employees who take pride in their wor...
- 10 Days Ago
Member Services Manager jobs at Popular Companies
Membership Manager
- Onelife Fitness
-
Sterling, VA
- Summary Objective: The Membership Manager is responsible for retaining current members and producing consistent monthly ...
- 6/10/2024 12:00:00 AM
Membership Manager
- Chicago Association of REALTORS®
-
Chicago, IL
- Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
- 6/10/2024 12:00:00 AM
Membership Manager
- Onelife Fitness, LLC
-
Sterling, VA
- The Membership Manager is responsible for retaining current members and producing consistent monthly sales of new member...
- 6/10/2024 12:00:00 AM
Member Services Manager
- Landing
-
Myrtle Beach, SC
- About the Role: We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Ope...
- 6/9/2024 12:00:00 AM
Member Services Manager
- Crunch Fitness
-
Hattiesburg, MS
- Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement ...
- 6/9/2024 12:00:00 AM
Membership Manager
- Interior Design Society
-
High Point, NC
- Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
- 6/9/2024 12:00:00 AM
Member Service Manager
- Nusenda
-
Albuquerque, NM
- ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
- 6/8/2024 12:00:00 AM
Assistant Member Service Manager
- Spectra Credit Union
-
Alexandria, VA
- Job Description Job Description Job Title- Assistant Member Service Manager Company- Spectra Credit Union Location-Alexa...
- 6/7/2024 12:00:00 AM
About Alaska
Alaska is the northernmost and westernmost state in the United States and has the most easterly longitude in the United States because the Aleutian Islands extend into the Eastern Hemisphere. Alaska is the only non-contiguous U.S. state on continental North America; about 500 miles (800 km) of British Columbia (Canada) separates Alaska from Washington. It is technically part of the continental U.S., but is sometimes not included in colloquial use; Alaska is not part of the contiguous U.S., often called "the Lower 48". The capital city, Juneau, is situated on the mainland of the North American ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$94,364 to $125,880
Most Popular Cities in Alaska for Member Services Manager Jobs
What does a Member Services Manager do?
Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager. If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019