Member Services Manager jobs in Connecticut

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Sales Account Manager
  • Truelove & Maclean, Inc., A member of SFS
  • Watertown, CT FULL_TIME
  • Our company is looking for a Sales Account Manager to join our team.

     

    T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, quality and service.

     

    Truelove & Maclean offers a generous compensation package including 401k contributions, profit sharing, and a steady work schedule.

     

    Objectives

    • Accurate sales forecasting and planning
    • Developing and implementing a sales strategy to achieve organizational sales goals and revenues.
    • Increase sales penetration with Key Accounts in the automotive industry.
    • Grow sales portfolio with products that fit within existing core manufacturing competencies.
    • Perform market research and pursue new business opportunities.
    • Maintain profitability through price negotiations and customer agreements.
    • Coordination with customer service, quality, engineering, and supply chain management
    • Promote a customer-centered approach for inside sales / customer service team.


    Principal duties

    • Collaborate with executive leadership to develop sales quotas and strategies.
    • Pursue new business opportunities in Deep Draw and Progressive Metal Stampings.
    • Help develop and implement all Corporate Sales and Marketing strategies, programs and procedures.
    • Responsible for coordinating and hosting customer visits in the assigned product areas.
    • Participation in the development of corporate pricing policies.
    • Assist, as a team leader, in developing a more pro-active customer service role with customers.
    • Work closely with Quality, Operations, and Technical Departments to identify customer needs and provide appropriate response in a timely manner.
    • Clear communication with customers and management regarding technical issues related to quality, feasibility, and lead times for new product development and serial production.
    • Assist with internal sales process improvement and implementation.
    • Conduct regular sales maintenance calls and on-site visits with customers.
    • Receive and log RFQ’s and submit quotations according to customer requirements.
    • Participate in Regional Sales meetings.


    Minimum Requirements / Necessary Skills

    • Bachelor’s degree in Business or Engineering is required.
    • A record of sales leadership experience required.
    • At least three years of sales experience required.
    • Experience in manufacturing a must (Automotive Industry, Deep Draw, or Metal Stamping experience preferred)
    • Excellent verbal and written communication skills.
    • Excellent sales and customer service skills with proven negotiation skills.
    • Strong leadership skills.
    • Excellent organizational skills and attention to detail.
    • Proficient with Microsoft Office Suite or related software.


  • 8 Days Ago

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Member Services
  • Northwest Connecticut YMCA
  • Winsted, CT PART_TIME
  • Northwestern CT YMCA is looking for friendly, responsible and organized people to join our part-time Member Services staff in Winsted. Requirements: Experience with Sales of Services. Customer Service...
  • 5 Days Ago

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Environmental Services Manager
  • Healthcare Services Group, Inc
  • London, CT FULL_TIME
  • OverviewWho We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have p...
  • 2 Days Ago

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Environmental Services Department Manager
  • Healthcare Services Group, Inc
  • London, CT FULL_TIME
  • Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided...
  • 12 Days Ago

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Environmental Services Assistant Manager
  • Healthcare Services Group, Inc.
  • HAMDEN, CT OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 1 Month Ago

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Dining Services District Manager
  • Healthcare Services Group, Inc.
  • Hartford, CT OTHER
  • Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have...
  • 17 Days Ago

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Membership Manager
  • Onelife Fitness
  • Sterling, VA
  • Summary Objective: The Membership Manager is responsible for retaining current members and producing consistent monthly ...
  • 6/10/2024 12:00:00 AM

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Membership Manager
  • Chicago Association of REALTORS®
  • Chicago, IL
  • Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
  • 6/10/2024 12:00:00 AM

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Membership Manager
  • Onelife Fitness, LLC
  • Sterling, VA
  • The Membership Manager is responsible for retaining current members and producing consistent monthly sales of new member...
  • 6/10/2024 12:00:00 AM

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Member Services Manager
  • Landing
  • Myrtle Beach, SC
  • About the Role: We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Ope...
  • 6/9/2024 12:00:00 AM

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Member Services Manager
  • Crunch Fitness
  • Hattiesburg, MS
  • Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement ...
  • 6/9/2024 12:00:00 AM

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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 6/9/2024 12:00:00 AM

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Member Service Manager
  • Nusenda
  • Albuquerque, NM
  • ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
  • 6/8/2024 12:00:00 AM

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Assistant Member Service Manager
  • Spectra Credit Union
  • Alexandria, VA
  • Job Description Job Description Job Title- Assistant Member Service Manager Company- Spectra Credit Union Location-Alexa...
  • 6/7/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$93,064 to $124,146

Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager.  If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019