Member Services Manager jobs in Delaware

Retirement Unlimited is seeking a Director of Clinical Services to join the team! The comfort and care of our residents is our highest priority.

As the Director of Clinical Services, you will be responsible for planning, organizing, and directing the overall clinical operations of the nursing department to provide comprehensive care for residents in accordance with current federal, state, and local standards, guidelines, and regulations.

• Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel.
• Develops and implements active wellness programs for residents, working with the Life Enrichment Director.
• Maintains resident files in an orderly manner and documents all pertinent information regarding residents.
• Prepares resident charges and reports to the Director for approval and billing.
• Attends or completes a minimum of 12 hours of annual training on topics relevant to the community resident population.
• Assesses resident within 90 days prior to move-in and annually throughout residency or as the resident’s condition changes.
• Develops the initial Individual Service Plan (ISP) to meet the needs of the resident within 72 hours of move-in and the comprehensive ISP within 30 days of move-in and annually or as the resident’s condition changes.
• Oversees resident care provided by the nursing department.
• Investigate all resident and family complaints or concerns regarding the nursing department and report findings to the Director. Acts to ensure problems are resolved.

What can RUI offer you?

• Pleasant Teamwork Environment
• Hands-On Immersive Training and Learning experiences
• Resort-style Community
• Supportive Corporate Team
• Medical, Dental, Vision, Life, and Pet insurance
• Tuition Reimbursement & College Partnerships
• Referral Bonus Program
• 401K with company match
• Free Meal Daily
• Competitive Wages
• Many Opportunities for Growth and Development

Being an RUI team member means having the opportunity to be something more than an employee. Great possibilities lie ahead – to grow as a person and in your career. To live The RUI vision of delivering a lifestyle our residents have earned and deserved. It’s an opportunity to become your personal best.