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Member Services Manager jobs in South Carolina

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Recently Added Member Services Manager jobs

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Member Services Manager
  • Landing
  • Myrtle, SC FULL_TIME
  • About the Role:

    We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Operations team and be responsible for success in the Myrtle Beach, SC. Success in this role looks like ownership. You’ll own the large decisions and the small details that lead to providing an amazing member experience within your market.

    About the Team:

    Our Field Operations team owns the support of Member and Property needs while working closely with our host and leadership teams, who are based in our Birmingham, AL headquarters. Working together, our goal is to provide an exceptional experience for our members. Member Services Managers (MSM) report up to Hub Managers and are imperative to Landing’s success.

    What You’ll Do:

    • Assume ownership and manage relationships at the designated property
    • Engage with your team to meet company initiatives
    • Evaluate property and home condition, ensuring inventory meets Landing standards
    • Oversee property metrics
    • Prepare accommodations to meet the Landing Standard
    • Manage the local housekeeping team
    • Purchase, monitor, and manage room preparation inventory
    • Manage service providers
    • Efficiently manage bookings to create positive guest experiences
    • Resolve guest requests expeditiously
    • Inspect each unit after it is cleaned

    What You Need:

    • Experience in hospitality, restaurant, or hotel operations
    • Real-time problem solving skills
    • Exceptional communication and interpersonal skills, with the ability to develop a high degree of personal credibility at all levels of the organization
    • An obsession with customer experience and satisfaction
    • Ability to thrive in high-growth environments and an evolving startup atmosphere
    • Experience using data and metrics to drive improvement
    • Strong organizational and leadership qualities, an over-communicator, proactive ownership style
    • Ability to earn trust of leadership, work independently, and drive results with minimal supervision
    • Hands on mentality to jump in and get things done when it counts
    • Ability to work a flexible schedule, including some weekends and holidays
    • Ability to live on site

    Benefits & Perks:

    Landing aims to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

    • Solid compensation package stock options
    • Comprehensive benefits - medical, dental, and vision pre-tax commuter & HSA/FSA
    • We’ve got you covered with our 401(k) plan
    • Feel relaxed with super generous paid-time-off
    • Grow with us - opportunities for upward mobility
    • Explore & travel comfortably - 7 free nights in a Landing home per year
    • Live with Landing - employee perks for temporary or indefinite stays

    Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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  • 4 Days Ago
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Member Services Manager
  • Sportsclub Fitness & Wellness
  • Greenville, SC FULL_TIME
  • DescriptionAt Sportsclub Greenville, we believe in living your best and that means working your best too! In this exciting role, you will oversee the daily operations of our Member Services department...
  • 24 Days Ago
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Member Services Coordinator
  • Cliffs Club Services, LLC
  • Six Mile, SC FULL_TIME
  • MEMBER SERVICES COORDINATOR From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven lu...
  • 19 Days Ago
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Opening Wendy's Crew Member
  • Wendy's Crew Member
  • North Augusta, SC FULL_TIME,PART_TIME
  • Our Wendy's Crew Members strive to meet Wendy's highest standards for quality, courtesy, and speed of service. We are acquiring for a energetic morning person willing to open the store at 5:30 and wor...
  • 19 Days Ago
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Maintenance technician
  • MyPlace Asset Manager LLC
  • Fort Mill, SC FULL_TIME
  • Position Description : Join Our Team and Secure Success : Where Every Locker Holds Opportunity! About Us : At MyPlace Self Storage, we're more than just a businesswe're a tightly knit community. Our f...
  • 11 Days Ago
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Member Services Team Member
  • Sportsclub Fitness & Wellness
  • Greenville, SC FULL_TIME
  • DescriptionFLSA Classification: NonexemptReports to: Member Services ManagerJob DescriptionSummary/objectiveResponsible for delivering consistent and accurate information to members and guests, while ...
  • 17 Days Ago
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Member Services Manager jobs at Popular Companies

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Membership Manager
  • Onelife Fitness
  • Sterling, VA
  • Summary Objective: The Membership Manager is responsible for retaining current members and producing consistent monthly ...
  • 6/10/2024 12:00:00 AM
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Membership Manager
  • Chicago Association of REALTORS®
  • Chicago, IL
  • Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
  • 6/10/2024 12:00:00 AM
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Membership Manager
  • Onelife Fitness, LLC
  • Sterling, VA
  • The Membership Manager is responsible for retaining current members and producing consistent monthly sales of new member...
  • 6/10/2024 12:00:00 AM
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Member Services Manager
  • Landing
  • Myrtle Beach, SC
  • About the Role: We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Ope...
  • 6/9/2024 12:00:00 AM
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Member Services Manager
  • Crunch Fitness
  • Hattiesburg, MS
  • Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement ...
  • 6/9/2024 12:00:00 AM
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Membership Manager
  • Interior Design Society
  • High Point, NC
  • Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
  • 6/9/2024 12:00:00 AM
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Member Service Manager
  • Nusenda
  • Albuquerque, NM
  • ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
  • 6/8/2024 12:00:00 AM
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Assistant Member Service Manager
  • Spectra Credit Union
  • Alexandria, VA
  • Job Description Job Description Job Title- Assistant Member Service Manager Company- Spectra Credit Union Location-Alexa...
  • 6/7/2024 12:00:00 AM
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About South Carolina

South Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the Southeastern United States and the easternmost of the Deep South. It is bordered to the north by North Carolina, to the southeast by the Atlantic Ocean, and to the southwest by Georgia across the Savannah River. South Carolina became the eighth state to ratify the U.S. Constitution on May 23, 1788. South Carolina became the first state to vote in favor of secession from the Union on December 20, 1860. After the American Civil War, it was readmitted into the United States on June 25, 1868. South Carolina is the 40th most extensive and 23...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$81,799 to $109,119

Most Popular Cities in South Carolina for Member Services Manager Jobs

What does a Member Services Manager do?

Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager.  If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019