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Member Services Representative jobs in Florida

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Member Services Representative jobs

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Member Services Representative
  • Pathways of Idaho
  • Orange, FL FULL_TIME
  • Job Summary

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

    Essential Duties And Responsibilities

    • Greet members, prospective members and guests, providing exceptional customer service.
    • Handle all front desk related activities including:
      • Answer phones in a friendly manner and assist callers with a variety of questions.
      • Check members into the system.
      • New member sign-up.
      • Take prospective members on tours.
    • Facilitate needed updates to member’s accounts.
    • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
    • Assist in maintaining the neatness and cleanliness of the club.
    Qualifications/Requirements

    • Customer service background preferred.
    • Basic computer proficiency.
    • A passion for fitness and health.
    • Upbeat and positive attitude!
    • Punctuality and reliability is a must.
    • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
    • Strong listener with the ability to empathize and problem solve.
    • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
    • High School diploma/GED equivalent required.
    • Must be 18 years of age or older.


    Physical Demands

    • Continual standing and walking during shift.
    • Continual talking in person or on the phone during shift.
    • Must be able to occassionally lift up to 50 lbs.
    • Will occasionally encounter toxic chemicals during shift.


    Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
  • 2 Days Ago
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Weekend Member Services Representative
  • Planet Fitness
  • Ocala, FL FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 3 Days Ago
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Member Services Representative
  • Pinnacle Fit Clubs LLC
  • Brandon, FL FULL_TIME
  • The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and g...
  • 3 Days Ago
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Member Services Representative
  • Planet Fitness - FL Nudelman Group
  • Seffner, FL PART_TIME
  • Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
  • 4 Days Ago
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Member Services Representative
  • YOUNG MENS CHRISTIAN ASSOCIATION OF
  • Boca Raton, FL OTHER
  • Job Details Job Location: Peter Blum Family YMCA - Boca Raton, FL Position Type: Part Time Education Level: High School Diploma Salary Range: $12.00 - $13.00 Hourly Job DescriptionPosition Summary Und...
  • 4 Days Ago
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Member Services Representative
  • Pathways of Idaho
  • Jacksonville, FL FULL_TIME
  • Benefits:401(k) matchingBonus based on performanceFree uniformsOpportunity for advancementPaid time offJob SummaryThe Member Services Representative will be responsible for creating a positive member ...
  • 5 Days Ago
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Member Services Representative jobs at Popular Companies

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Member Services Representative
  • Capitol Dental Care
  • Salem, OR
  • Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engagi...
  • 6/11/2024 12:00:00 AM
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Member Services Representative
  • Anytime Fitness
  • Sweetwater, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/11/2024 12:00:00 AM
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Member Services Representative
  • Anytime Fitness
  • Loudon, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/11/2024 12:00:00 AM
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Member Service Representative
  • Xponential Fitness
  • Bellaire, TX
  • Row House is a boutique fitness concept that strives to give people of all different fitness levels an efficient, high-c...
  • 6/11/2024 12:00:00 AM
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Member Services Representative
  • Crunch Fitness
  • Caldwell, ID
  • Reports to: ManagerRequirements: Fluent in English Proficient reading and writing skills Computer SkillsSpecial Skills: ...
  • 6/11/2024 12:00:00 AM
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Member Services Representative
  • Planet Fitness
  • Oceanside, CA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 6/11/2024 12:00:00 AM
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Member Service Representative
  • Trupartner Credit Union
  • Cincinnati, OH
  • * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
  • 6/10/2024 12:00:00 AM
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Member Services Representative
  • Anytime Fitness
  • Ellettsville, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/9/2024 12:00:00 AM
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About Florida

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,067 to $41,344

Most Popular Cities in Florida for Member Services Representative Jobs