Member Services Representative jobs in Iowa

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • TEKsystems
  • Urbandale, IA FULL_TIME
  • Description:

    Handling inbound calls from providers checking eligibility and/or claim status for members.

    Call center environment taking inbound and outbound calls

    Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand manner

    Research customer inquiries and follow up with customers as needed via email or outbound phone calls

    Ability to troubleshoot basic website errors/question

    Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    About the Company:
    TEKsystems


    About TEKsystems:

    • We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
    • The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Company Size:
    5,000 to 9,999 employees


    Industry:
    Staffing/Employment Agencies


    Founded:
    0


    Website:
    https://www.teksystems.com/en/


  • 9 Days Ago

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Member Services Representative
  • Fitness Ventures, LLC (Crunch Fitness)
  • Urbandale, IA PART_TIME
  • The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
  • 13 Days Ago

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Member Services Representative
  • Planet Fitness - PF Baseline Fitness
  • Waterloo, IA FULL_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 14 Days Ago

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Member Services Representative I
  • FBL Financial Group, Inc.
  • Des Moines, IA FULL_TIME
  • Member Services RepresentativeDo you pay great attention to detail and have effective communication skills? Are you a go-getter with high initiative and a positive attitude? If so, this Membership Ser...
  • 1 Month Ago

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Mills Co. Member Services Representative
  • YMCA of Greater Omaha
  • Glenwood, IA PART_TIME
  • So many perks & benefits ~ Enjoy a flexible schedule ~ Work with great people ~ Make a difference in our community ~ Free YMCA membership ~ Locations across the metro – likely a Y near you ~ Tuition d...
  • 10 Days Ago

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Member Services Representative and Cleaning Crew
  • Planet Fitness
  • Sioux, IA PART_TIME
  • At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are ...
  • 21 Days Ago

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Member Services Representative
  • Capitol Dental Care
  • Salem, OR
  • Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engagi...
  • 6/11/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness
  • Sweetwater, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/11/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness
  • Loudon, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/11/2024 12:00:00 AM

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Member Service Representative
  • Xponential Fitness
  • Bellaire, TX
  • Row House is a boutique fitness concept that strives to give people of all different fitness levels an efficient, high-c...
  • 6/11/2024 12:00:00 AM

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Member Services Representative
  • Crunch Fitness
  • Caldwell, ID
  • Reports to: ManagerRequirements: Fluent in English Proficient reading and writing skills Computer SkillsSpecial Skills: ...
  • 6/11/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • Oceanside, CA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 6/11/2024 12:00:00 AM

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Member Service Representative
  • Trupartner Credit Union
  • Cincinnati, OH
  • * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
  • 6/10/2024 12:00:00 AM

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Member Services Representative
  • Anytime Fitness
  • Ellettsville, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/9/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,318 to $41,649