Member Services Representative jobs in Kentucky
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative
- Planet Fitness - Glow Brands
-
Radcliff, KY
PART_TIME
-
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 16 years of age or older.
Physical Demands- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- 2 Days Ago
Member Services Representative
- Fitness Ventures, LLC (Crunch Fitness)
-
Louisville, KY
PART_TIME
- The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
- 2 Days Ago
Member Services Representative
- PLACE
-
Corbin, KY
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 2 Days Ago
Member Services Representative
- PLACE
-
Paducah, KY
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 2 Days Ago
Member Services Representative
- Planet Fitness - Glow Brands
-
Henderson, KY
PART_TIME
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
- 3 Days Ago
Member Services Representative
- PLACE
-
Georgetown, KY
FULL_TIME
- Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective mem...
- 4 Days Ago
Member Services Representative jobs at Popular Companies
Member Services Representative
- Capitol Dental Care
-
Salem, OR
- Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engagi...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Sweetwater, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Loudon, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Xponential Fitness
-
Bellaire, TX
- Row House is a boutique fitness concept that strives to give people of all different fitness levels an efficient, high-c...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Caldwell, ID
- Reports to: ManagerRequirements: Fluent in English Proficient reading and writing skills Computer SkillsSpecial Skills: ...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Planet Fitness
-
Oceanside, CA
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 6/10/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Ellettsville, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/9/2024 12:00:00 AM
About Kentucky
Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States.
Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$33,744 to $40,953