Member Services Representative jobs in Utah
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Member Services Representative jobs
Member Services Representative 16+
- Planet Fitness
-
Layton, UT
FULL_TIME
-
Grow with us!
We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90 clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10 locations!
But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
Essential Duties And Responsibilities Qualifications/Requirements- Provide an exceptional customer service experience.
- Responsibilities include:
- Check members into the system.
- Take prospective members on tours then assist them with the new account sign-up process
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Detailed cleaning in all areas of the facility.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- People with positive mental attitudes excel here!
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority! That’s why we are following super-strict safety and cleaning protocols.
- Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
- Squeaky Clean! We’ve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
- Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
- Need a day off? Full time employees have paid leave to take a break!
- Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. - 3 Days Ago
Member Services
- Troon
-
Heber, UT
PART_TIME
- Essential Functions & AccountabilitiesResponsible for properly checking in all Members and their Guests. Greet each customer with a smile and a friendly greeting Book court times, training appointment...
- 9 Days Ago
Sales representative
- Focus Services
-
Roy, UT
FULL_TIME
- Want to work for an AWESOME company with AWESOME staff and AWESOME benefits? Well Focus is your place! EARN $14.00 Starting wage Bonus and Clearview points for our internal store! As an employee for F...
- 9 Days Ago
Home Services Sales Representative
- Voda Cleaning & Restoration
-
West Jordan, UT
FULL_TIME
- Company OverviewWe specialize in services that help home owners have a strong healthy lawn that supports deep roots and dense grass to make your grass greener and decrease weeds.Sales Representative J...
- 2 Days Ago
Payment Services Representative
- Comcast - Central PA
-
Sandy, UT
FULL_TIME
- Company DescriptionAs we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve...
- 3 Days Ago
Patient Services Representative
- Surgery Partners Brand
-
Murray, UT
FULL_TIME
- JOB TITLE: PSR GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligi...
- 3 Days Ago
Member Services Representative jobs at Popular Companies
Member Services Representative
- Capitol Dental Care
-
Salem, OR
- Member Service Representatives wear countless hats. As the gatekeeper of the dental offices, their hospitable and engagi...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Loudon, TN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Xponential Fitness
-
Bellaire, TX
- Row House is a boutique fitness concept that strives to give people of all different fitness levels an efficient, high-c...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Planet Fitness
-
Wichita Falls, TX
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 6/11/2024 12:00:00 AM
Member Services Representative
- Crunch Fitness
-
Madison, WI
- Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilitie...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Greater Nevada Credit Union
-
Minden, NV
- Overview: At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and ea...
- 6/11/2024 12:00:00 AM
Member Service Representative
- Trupartner Credit Union
-
Cincinnati, OH
- * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
- 6/10/2024 12:00:00 AM
Member Services Representative
- Anytime Fitness
-
Ellettsville, IN
- The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
- 6/9/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$34,103 to $41,388